North Shore Business Coaching

North Shore Business Coaching Andrew De Souza- Business Coach & Workplace/Business Group Facilitator My focus is to empower Small Business to 'Thrive and not just Survive'.

In today's demanding environment there has been a Behavioural shift in control, of the sale of a product/service, from the Seller to the Buyer. This is mainly due to the internet and social media resulting in different challenges in the Small Business environment.

14/10/2016

'Skills pay the bills'….True/False?

08/04/2016

Super week - facilitated 2 workshops for AFMA around their CORE program and the group discussion was ways of dealing with heated negotiations...
Staying calm, active listening, paraphrase to show you have heard the other person and empathy.

What skill set do you use?

18/03/2016

How to get more work done when travelling - was the focus of discussion today….
Things to consider:
Make appointments with yourself
Create satisfying episodes
Feel the 'love'/ endorphins
Use the power of notepad
REWARD YOURSELF

Cheers and good weekend!!

04/03/2016

Today the group looked at 'Practising Mindfulness in Conflict'

Conflict occurs everywhere - at home, at work ,at play, with business partners etc …How do you handle it?
Some tips:
Stay present
Let go of the story( let go of the thinking and judging mind)
Focus on the body ( in order to override negative thoughts)
Breathe

19/02/2016

Why is customer 'service' so challenging for business to deliver?
Service is around what your customer expects from you as a business provider , you need to manage those expectations across the client's ENTIRE journey with you or else…..
Good weekend all !!

12/02/2016

Topic today was around the book 'The 4 hour workweek'.
A good read around time management and prioritisation.

Would you allow yourself a 4 hour workweek? What sacrifices would you need to make?

Good weekend!

05/02/2016

The business network group is back for 2016… Topic today was 'what is the biggest fear around your business this year?'…Some interesting comments from the group.

What are your fears for your business or as an employee?
Good weekend all!!

03/02/2016

Facilitated 2 workshops this week for AFMA around their Core Financial markets program… loving it!!

04/12/2015

Topic today - 'what have we learned in 2015 and what are YOUR opportunities and challenges for business in 2016?'
Some common themes around relationship building with 'real' people rather than 'social media' , challenges around hiring staff, excellence is expected but its relevance that makes the difference and managing staff and client expectations.

What were your takeaways in 2015?

27/11/2015

Todays discussion - How do you say' thank you' to clients over the festive season?
Should you be grateful? Why wait for Christmas time?

What are your thoughts?

30/10/2015

This week we talked about lessons small business can learn from Google:
Create agility, staff engagement and allow strategic thinking
Focus on the user
Fail fast
Ask forgiveness, not permission
See a void, fill it

Good weekend all and go the Wallabies 'syourtime

23/10/2015

Some lessons Small business can learn from Apple:
Be a market leader, not a follower
Stay prominent and consistent
Stand apart from competition
Avoid being the 'cheap' option
Strive for new levels of engagement

Enjoy the weekend and good luck to the Wallabies-

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Sydney, NSW
2072

Telephone

+61 431483434

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