For account queries please use chat or www.myrepublic.com.au/support. Community Guidelines for MyRepublicAU
MyRepublicAU aims to create a positive and engaging environment for our customers who are open to discussion, exchanging of ideas, and even providing feedback to better our service. Customers can expect help from our resolution-driven team. Issues raised to us are spared no effort in resol
ving the best way we can. Our team at MyRepublicAU also puts great respect to each and everyone's right to their opinion. However, we would like to ask everyone to respect each other in return. We outlined a list of helpful guidelines to ensure everyone's voice is heard as well as valued. We will, in our discretion, remove the following:
1. Sexual, harassing, or comments that are offensive in nature;
2. Usage of profane words and/or abusive language;
3. Violates any laws or regulations;
4. Posting of spam, advertisements or posts that are off-topic;
5. Infringes intellectual property rights of any person;
6. Solicitation for any political cause, or religious, charitable, or of a membership organisation;
7. False information or misleading in any manner;
8. Posts sent by an anonymous user or using a pseudonym;
9. Not in compliance with the applicable site's terms of use/service
We can guarantee someone will get back to posts related to our service, especially those that are addressed to us. Generally, we check in several times a day during business hours. Bear in mind, however, that this forum, although helpful, is used by other customers whose views and opinions may not be in line with us. Please be advised that we cannot be responsible for the accuracy or reliability of any comments or materials posted by other customers.
