25/02/2026
The problem with 1:1 client work is there’s a ceiling on how much you can make because every dollar means another hour of your time ⤵️
I ran a design business doing 1:1 client work for 6 years. I was fully booked with projects and was making good money, but I was completely maxed out on time.
I tried all the standard advice e.g. I raised my fees, got more selective with clients and streamlined my processes. This all worked to increase revenue a bit, but I was still trading time for money.
I knew I wanted to scale my business but I also knew I didn’t want staff or to scale in the way most design firms do. I wanted something that scaled without being tied to my time. I had the dream of “making money while I slept”
I have a background in curriculum development from my previous career. I also have a PhD in business and was running a successful design studio. I started thinking how I could take what I knew about how to run a successful studio and turn that into something I could sell repeatedly without having to show up every time in person.
The first digital product I created was my SketchUp course. I packaged the way I worked into a step by step program and made $39K from course sales in the first couple of weeks. By the end of the first year I had made $1 million 🤯
I realised I’d been thinking about my business completely wrong. I’d been focused on optimising 1:1 client work when I should have been building something that could scale without me.
Six years later, my online business now has a full product suite, I have more than 52,000 paying students, the business has done $12 million in revenue and it’s just me and my husband running it. We don’t have a team, I don’t do “live launches” and I never get on sales or live delivery calls.
If you’re already good at what you do and you get clients results from working with you, you’ve probably already hit your ceiling with 1:1 work.
If you don’t want to scale with a team and want to have more lifestyle freedom the only way to break through is to package what you know into something you can sell repeatedly without having to show up for every single transaction.