365 Mechanix Pty Ltd

Name: 365 Mechanix Pty Ltd
Address: Level 35, Tower 1, 100 Barangaroo Avenue, Sydney, NSW, 2000, AU
Telephone: +611800560690

Home
Australia
Sydney, NSW
365 Mechanix Pty Ltd

365 Mechanix is a specialist IT solutions consultancy. We focus on delivering IT business solutions with Microsoft Dynamics 365 CRM and Power Platform.

15/12/2022

Azure centres deliver state-of-art security on a global scale. Take advantage of this multi-layered security provided by Microsoft. You will benefit from a team of more than 3,500 global cybersecurity experts that work together to help safeguard your business assets and data in Azure.

Click to watch this informative video explaining more https://azure.microsoft.com/en-us/explore/security/

01/12/2022

Deliver guided, intelligent service and support on any channel with a unique ability to work with your existing systems.

Empower customers and agents with the tools they need to ensure quick and accurate resolution, every time.

We are here to help you understand how Dynamics 365 can benefit your company.

👉Head to www.365mechanix.com to speak to one of our consultants.

29/11/2022

Microsoft Azure machine learning is a trusted platform that is designed for data scientists and developers to confidently build and deploy faster solutions for industry-leading machine learning operations (MLOps).

Swipe to see more features

25/11/2022

Unified routing in Dynamics 365 Customer Service streams data from the work itself through to the agent's skills and capabilities. This means work will be sent to the appropriate agent to ensure the customer's problem can be fixed ASAP.

The unified routing diagnostics gives you advanced tools for analysing the router configurations. This eliminates the need for manual phone calls or contact to get the issue resolved. The tools also include assignment trace and error capabilities.

Error indicators help to identify and understand what's going on that may be preventing a work item from being classified and assigned to the right agent. This again helps to save time for agents to fix issues and resume customer service.

17/11/2022

Microsoft Dynamics 365 sales accelerator assists sellers to build a prioritised and strong pipeline which suggests actions through a sale sequence, expediting the processes.

These improved features allow the user to be more involved in the whole process.

- Sellers can now build their own sales sequences
- We’ve made the sequence designer even easier to use
- Sellers can add the Up next widget to any form

Swipe to read more about each of these features.

28/10/2022

The break-fix model has traditionally been the go to model for field services however due to rising costs and inefficiencies in labour and operations this method is no longer meeting customer expectations.

The evolution of field service includes automation, AI, new learning tools, and mixed reality to help technicians achieve success.

Dynamics 365 Field Service works with Dynamics 365 Remote Assist to allow a seamless collaboration between engineers, technicians and customers.

Swipe to see how you can build a modern organisation.

20/10/2022

Empower your customers by adding knowledge based self service bots to your systems. Knowledge management integration in Microsoft Power Virtual Agents enables customers to find answers they need from a bot conversation.

This helps your human agents too because they don’t need to spend time answering straightforward questions that customers would prefer to find answers to themselves.

10/10/2022

When it is time for a business to adopt a new system, it can be a complex and time consuming process. When setting up a fraud protection system, focusing the company resources on measuring the business impact and optimisation is key rather than spending time doing setup tasks.

The integration processes have been grouped by the stages that you need to follow to set up a comprehensive fraud protection workflow.

Swipe to read more about how the Dynamics 365 Fraud Protection integration process is simplified.

07/10/2022

Can you modernise employee expense management with AI and automation?

As travel is reinstated post COVID-19, more employees are on the road again, interacting with new clients and customers. This means employee expense reports are back to becoming a necessary task as part of daily admin.

Combining Microsoft Azure and Microsoft Dynamics 365 as a cloud base support it allows the system to overcome any third-party application and unifies the reporting tools.

Swipe to read about some of the main features.

05/10/2022

💡Ever heard of a performance dashboard?

➡️Set processes equals more productivity!

Whilst we know this is true, the business will continue to grow and change which means the processes and systems must be updated accordingly. The best way to do this is to understand how current practices work through a performance dashboard.

Dynamics 365 Sales Premium or the Sales Insights Add-in for Dynamics 365 Sales will track your projects and performances step by step. This will allow you to understand what changes need to be made and what can stay the same.

📰Read more about it here https://cloudblogs.microsoft.com/dynamics365/it/2022/02/16/use-a-performance-dashboard-to-optimize-seller-activities/

Address

Level 35, Tower 1, 100 Barangaroo Avenue
Sydney, NSW
2000

Telephone

+611800560690

Website

https://www.365mechanix.com/contactus/

Alerts

Be the first to know and let us send you an email when 365 Mechanix Pty Ltd posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Want your business to be the top-listed Business in Sydney?