CX Coach

CX Coach Improve the customer experience and change your employee culture to be more customer centric. Contact the CX Coach today!

Our unique services are customised to suit your organisation. We work with you to understand your business objectives, barriers to success and your desired outcomes. We then design our services to unleash the potential within your most significant asset – your people! Next, is where the magic happens: ex*****on and delivery. At The Customer Experience Coach, that’s what we’re all about – RESULTS.

We provide your agents, team leaders and centre managers with the skills and tools they need to achieve sustainable success long after our program ends. Because the methods we use have been tried and tested on multiple organisations across Australia and the UK, we are able to confidently create programs that deliver real results and return on investment. The Customer Experience Coach has provided services to large multinational companies, to family owned businesses with less than 100 employees.

We had an amazing workshop today with the NSW Department of Education on Agility mindsets and behaviours.
11/03/2020

We had an amazing workshop today with the NSW Department of Education on Agility mindsets and behaviours.

What an awesome week! Here is our team enjoying a well deserved team dinner this week.
17/05/2019

What an awesome week! Here is our team enjoying a well deserved team dinner this week.

We create a completely custom-built solution to suit you and your people. It’s important that the foundations in your bu...
11/09/2017

We create a completely custom-built solution to suit you and your people. It’s important that the foundations in your business are solid. That’s why we employ a four-step approach to success.

https://www.cxcoach.com.au/training-coaching

We conduct initial health checks, tailor make CX training and coaching services to suit your organisation to drive and e...
10/09/2017

We conduct initial health checks, tailor make CX training and coaching services to suit your organisation to drive and embed leadership and front-line performance.

Improve the Customer Experience and enagagement and change your employee culture to be more customer centric. Contact the CX Coach today to see they can help.

04/09/2017

We always take an evidence based approach to our consulting services and take our commitments to our clients, their customers and their people seriously!

https://www.cxcoach.com.au/customer-experience-consulting

Improve the Customer Experience and enagagement and change your employee culture to be more customer centric. Contact the CX Coach today to see they can help.

Our programs leave your people with the skills and tools they need to embrace an ever-changing work environment www.cxco...
24/08/2017

Our programs leave your people with the skills and tools they need to embrace an ever-changing work environment www.cxcoach.com.au

Improve the Customer Experience and enagagement and change your employee culture to be more customer centric. Contact the CX Coach today to see they can help.

Harness the opportunities in everyday customer moments!https://www.cxcoach.com.au/
19/08/2017

Harness the opportunities in everyday customer moments!
https://www.cxcoach.com.au/

Improve the Customer Experience and enagagement and change your employee culture to be more customer centric. Contact the CX Coach today to see they can help.

We are excited to launch our new website today. Please check it out and let us know what you think!https://www.cxcoach....
09/06/2017

We are excited to launch our new website today.

Please check it out and let us know what you think!
https://www.cxcoach.com.au/

Looking forward to another fantastic day as we deliver our unique change program specially designed for contact centre s...
16/08/2016

Looking forward to another fantastic day as we deliver our unique change program specially designed for contact centre staff!

This week we started delivering a unique change program for one of our most valued clients. Fun and interactive!
04/08/2016

This week we started delivering a unique change program for one of our most valued clients. Fun and interactive!

Address

Level 3, 44 Martin Place
Sydney, NSW
2000

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+611800838053

Website

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