CRMIT Solutions

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CRMIT Solutions Pioneers in digital transformation solution to deliver customer 360° Specialize in cognitive sales

CRMIT Solutions is a pioneer in delivering cloud based customer experience (CX) consulting and solutions. With 200+ certified customer relationship management (CRM) consultants and over 250 successful CRM deployments across 25+ countries, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments (4000+ user base), including various rapid implementation and migration utilities for the Oracle Customer Experience Portfolio - Oracle Service Cloud. Oracle Sales Cloud, Oracle Marketing Cloud, and Oracle Social Relationship Management platform. CRMIT Solutions is one of the largest Cloud based CRM deployment partners with several leading Fortune 500 companies spread across various domains, including banking, financial services, insurance, education, retail, manufacturing, life sciences, energy, telecom, public sector, and travel and transportation. CRMIT Solutions has also successfully accomplished 24,000+ hours of CRM training engagements globally. CRMIT solutions is currently headquartered in Bay Area, California and supports its global customers spread over 25 countries, through its subsidiaries in Australia, USA, Europe, Malaysia, India and Middle East.

🚀 Your AI agent works perfectly in a demo. But can it handle hundreds of users at once?Scaling AI agents in production b...
12/10/2026

🚀 Your AI agent works perfectly in a demo. But can it handle hundreds of users at once?

Scaling AI agents in production brings challenges like rising response times, increasing costs, and reliability risks.

Our second paper in the Agentic Assurance Series — Engineering for Scale explores 8 key decisions to help build AI agents that are fast, cost-efficient, and reliable at scale.

Author : Saurabh Gupta

📖 Read the paper and discover how to engineer AI agents for production success !

🔗 https://bit.ly/4s10zva

CRMIT Solutions

🌍 Growing Our Global Presence. Creating New Possibilities.Big news from CRMIT Solutions !We’re pleased to announce that ...
09/10/2026

🌍 Growing Our Global Presence. Creating New Possibilities.

Big news from CRMIT Solutions !

We’re pleased to announce that CRMIT Australia has acquired Brooke Global, marking an exciting milestone in our journey towards delivering consulting-led digital transformation.

With 23 years of experience in technology and enterprise transformation, CRMIT continues to expand its capabilities and global reach. This acquisition brings together Brooke Global’s expertise in public sector consulting, business process transformation and service redesign with CRMIT’s strengths in Salesforce, technology, Decision Intelligence and AI.

The combined capabilities will help governments and regulated organisations rethink service delivery, navigate complex challenges, modernise their operations and achieve better outcomes through responsible technology adoption.

This is more than expanding our presence - it’s about bringing the right expertise together to solve bigger challenges and create lasting value for our customers.

We’re excited about the opportunities ahead and warmly welcome the Brooke Global team to the CRMIT family ! 🤝

🔗 To read more on Press Release : https://bit.ly/4AWyGsd

CRMIT Solutions

07/10/2026

Something exciting has been brewing behind the scenes at CRMIT. 👀

The roadmap is ready, the countdown has begun, and we’re getting closer to sharing what’s next.

It’s a new step for us, opening up new possibilities and taking us into new ground.

We can’t wait to tell you more. Stay tuned ! 🚀

CRMIT Solutions

🚀 We’re Hiring : Salesforce Technical Lead !Are you someone who loves turning complex Salesforce challenges into scalabl...
05/10/2026

🚀 We’re Hiring : Salesforce Technical Lead !

Are you someone who loves turning complex Salesforce challenges into scalable solutions - and enjoys helping teams grow along the way ?

CRMIT Solutions is looking for a Salesforce Technical Lead to join our team in Bengaluru / Jaipur.

We’re looking for someone with :

🔹 7+ years of software development experience
🔹 4–5+ years of Salesforce development & implementation
🔹 Strong expertise in LWC, Aura, Apex & REST API integrations
🔹 Experience with Sales, Service & Experience Cloud
🔹 Strong understanding of security, Governor Limits & best practices
🔹 A passion for solution design, mentoring and delivering great work

If you're ready to build, lead and keep learning in an AI-first, growth-focused environment, we’d love to hear from you.

📩 Share your CV: [email protected]
🌐 www.crmit.com

Know someone who could be a great fit? Tag them below ! 👇

CRMIT Solutions

23 years ago, we started with a simple idea : use data to help organisations make better decisions and move forward.Sinc...
01/10/2026

23 years ago, we started with a simple idea : use data to help organisations make better decisions and move forward.

Since then, we’ve learned, grown, adapted, and built alongside our customers and our people - through changing industries, new technologies, and an ever-evolving world.

There’s still so much more to explore, build and achieve.

23 years down. The journey continues. 🌊

CRMIT Solutions

Customer service is moving beyond simply answering questions.Traditional chatbots can guide customers. But what if AI co...
30/09/2026

Customer service is moving beyond simply answering questions.

Traditional chatbots can guide customers. But what if AI could actually get the work done ?

Imagine a customer reporting a faulty air conditioner. An AI agent could identify the customer and equipment, check warranty and service history, create a case, schedule a technician, and keep the customer updated - all as part of one connected journey.

That’s where Agentic AI can make a real difference: not just faster responses, but better business outcomes, stronger governance, and more consistent customer experiences.

Read the full perspective on how Agentic AI is reshaping customer service 👉 https://bit.ly/4yrQYjo

🚀 Dreamforce 2026 : From AI Innovation to the Agentic EnterpriseThree days. One powerful message - Enterprise AI is evol...
23/09/2026

🚀 Dreamforce 2026 : From AI Innovation to the Agentic Enterprise

Three days. One powerful message - Enterprise AI is evolving from assisting people to working alongside them.

At Dreamforce 2026, Salesforce showcased how data, intelligence, decisions, and actions are coming together to shape the future of business.

From Agentforce and Data 360 to AI-powered workflows, the vision of the Agentic Enterprise is becoming a reality.

Read our key takeaways and explore what this means for enterprises building the next generation of intelligent experiences.

AI agents are moving from experiments to becoming a part of everyday business decisions. But one important question rema...
22/09/2026

AI agents are moving from experiments to becoming a part of everyday business decisions. But one important question remains - how do we build trust in them ?

In a recent conversation with Sudhi Sachdev on AIM Network’s Front Page, Saurabh Gupta , CIO at CRMIT Solutions, shares his perspective on what it really takes to make Agentic AI work in the enterprise.

From ensuring AI agents behave responsibly to creating the right balance between human expertise and AI capabilities, the conversation explores the foundations needed for successful AI adoption.

Saurabh also shares insights on CRMIT’s five-pillar Agentic Assurance Model and how enterprises can approach AI with greater confidence.

🎥 Watch the full conversation : https://bit.ly/4d1n9xw

CRMIT Solutions

Salesforce Agentforce solved 380K cases without human help. See how...

Address

Level 36, 1 Macquarie Place, Sydney, NSW 2000
Sydney, NSW
95035

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+919901857168

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