Fundraising Partners

21/09/2026

A strong acquisition campaign cannot save a weak supporter experience.

Poor onboarding and inconsistent communication quietly damage retention from day one.

FP reviews the supporter journey end to end to identify where trust, clarity and compliance may be slipping.

The charities that act early are usually the ones that stabilise retention fastest.

Now is the time to check what supporters are really experiencing. www.fundraisingpartners.com.au

18/09/2026

How would an increase in donor saves help your organisation?

You invest thousands, sometimes millions, into acquiring new regular giving donors through face to face, tele-fundraising and conversions. Yet too often, those donors leave simply because they’re unaware of alternative options. This unnecessary attrition drains millions in potential income from our sector every year.
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Fundraising Partners delivers half-day workshops designed specifically for supporter care teams. These sessions equip staff with the practical skills and confidence to have the right conversations at the right time. Our workshops include specialist training in recognising and responding to vulnerable circumstances, ensuring teams can balance empathy with effectiveness.
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Organisations that have embed these approaches see immediate improvements in donor retention - a recent client seeing a 10% increase within 4 weeks.

https://www.fundraisingpartners.com.au/support-care-workshops

14/09/2026

The future of Regular Giving will depend on better donor experiences

The fundraising sector has spent years investing heavily in acquisition strategy, channel performance and campaign optimisation. But one area is now becoming increasingly important across successful Regular Giving programs: donor experience.

https://www.fundraisingpartners.com.au/single-post/the-future-of-regular-giving-will-depend-on-better-donor-experiences

13/09/2026

How does your retention compare with similar organisations in The Benchmarking Project?

Many charities do not actually know whether their performance is strong, average or falling behind.

That uncertainty is risky.

FP combines operational experience with sector benchmarking insights to help organisations understand where improvement is needed most urgently.

If your RG retention is under pressure, now is the time to investigate properly.
Get in touch with the FP team at [email protected]

06/09/2026

Compliance is not a box ticking exercise.

It protects supporter trust.
It protects retention.
It protects long term income.

When Regular Giving programs drift operationally, charities usually feel the impact months later.

FP helps organisations identify risk areas early through audits, mystery shopping and verification call reviews.

Do not wait for complaints or cancellations to tell you something is wrong.

Talk to FP today. Contact us at [email protected]

05/09/2026

Charity isn't measured by the size of a donation. It's measured by the willingness to stand alongside others when they need support.

International Day of Charity is an opportunity to celebrate generosity in all its forms.

Whether someone gives their time, expertise, voice or financial support, every act of kindness helps build stronger communities. We believe that creating positive change begins with people who choose to care.

01/09/2026

Would your current RG program pass a genuine mystery shop review?
Most charities do not know.

Supporters experience your fundraising differently from how internal teams imagine it.

That gap matters.

Fundraising Partners helps charities independently assess supporter experience, compliance and fundraiser quality before issues impact trust and retention.

Trusted by more than 40 charities over the past decade.

Get in touch to organise a review at www.fundraisingpartners.com.au

20/08/2026

"Choose a job you love, and you will never have to work a day in your life."

Thanks to the F2F User Group for letting me share our The Benchmarking Project data and insights at yesterday's meeting.

19/08/2026

Every humanitarian response begins with a simple belief: every human life has equal value.

On World Humanitarian Day, we recognise the people and organisations working in the world's most challenging circumstances, often without recognition or certainty. Their commitment reminds us that compassion knows no borders, and that when we choose to care for people we've never met, we strengthen our shared humanity.

www.fundraisingpartners.com.au

17/08/2026

https://www.fundraisingpartners.com.au/single-post/why-regular-giving-programs-need-to-think-in-decades-not-campaigns

One of the biggest mistakes charities can make with Regular Giving is treating it like a short-term acquisition campaign rather than a long-term investment strategy.

The latest Australian benchmarking data shows just how heavily Regular Giving programs rely on long-term supporters. Donors who have been giving for five years or more now represent the majority of Regular Giving income across the sector.

One of the biggest mistakes charities can make with Regular Giving is treating it like a short-term acquisition campaign rather than a long-term investment strategy.The latest Australian benchmarking data shows just how heavily Regular Giving programs rely on long-term supporters. Donors who have be...