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efex We are one of Australia's largest providers of enterprise-grade managed IT, cyber security and cloud services. 14,000+ customers. 25+ locations. 400+ staff.

One reminder worth setting.If you’re captured by AML/CTF, here are 9 questions to ask whoever manages your IT systems.1️...
18/10/2026

One reminder worth setting.

If you’re captured by AML/CTF, here are 9 questions to ask whoever manages your IT systems.

1️⃣ If I asked who opened a particular client file in March, could you tell me? And could you tell me the same about the mailbox those documents were emailed to?
2️⃣ Which outside parties can reach our client identity data, and what do our agreements with them say about handling it?
3️⃣ How are client identity documents removed once we no longer need them, and does that happen automatically or does somebody have to remember?

And six more, plus what a good answer to each sounds like. All built from what the privacy regulator expects businesses to do.

AML/CTF covers collecting client ID. The Privacy Act covers what happens to it once it’s in your systems.

All 9 questions here: https://it.efex.com.au/aml-ctf/news-resources/nine-questions-for-whoever-manages-your-systems

Most of the AML/CTF conversation has focused on checking client ID. Much less has been said about what happens to it aft...
16/10/2026

Most of the AML/CTF conversation has focused on checking client ID. Much less has been said about what happens to it afterwards.

If you're captured by the AML/CTF reforms, your systems need to support how client identity information is stored, accessed, managed and protected.

Book an AML/CTF Technology & Data Review and we'll help you understand what's already in place, what's missing, and what to do next, so you're not working it out on your own.

Book before 31 October and we'll waive the usual $1,950 fee.

See available times: https://efexgroup.my.site.com/amlctfchecklist/en-US/lets-connect/?campaignId=701Od00000olZLkIAM

Your AML/CTF policy is only the tip of the iceberg.Because policies don't store client identity documents. Technology do...
14/10/2026

Your AML/CTF policy is only the tip of the iceberg.

Because policies don't store client identity documents. Technology does.
Policies don't control access to client identity documents. Technology does.
Policies don't delete records after 7 years. Technology does.

That’s why we’ve created an easy, 3-minute checklist to help you see how well your systems support your AML/CTF & Privacy Act obligations.

🔗 https://efexgroup.my.site.com/amlctfchecklist/en-US/?campaignId=701Od00000olZLkIAM

You've confirmed you're captured, enrolled with AUSTRAC, and built your AML/CTF program. That's the first half done.The ...
07/10/2026

You've confirmed you're captured, enrolled with AUSTRAC, and built your AML/CTF program. That's the first half done.

The next five steps depend on how your systems store, access, manage and protect client identity information.

Once you're captured under AML/CTF, the Privacy Act also applies to the client ID you collect. That makes technology, data management and access controls part of your requirements.

🔗 Get the full ten steps to AML/CTF & Privacy Act readiness and what you need to do next: https://it.efex.com.au/aml-ctf/news-resources/ten-steps-to-aml-ctf-readiness

07/10/2026

Most discussions about AML/CTF focus on policies, procedures and risk assessments. Far fewer focus on what happens to client identity information after it's collected.

For many businesses providing a designated service, records collected under AML/CTF requirements bring Privacy Act obligations into play.

The question is no longer just whether you're collecting the right information.

It's where that information is stored, who can access it, how long it's retained, and whether your business could demonstrate that if asked.

Our latest article explores what changed and what it means for the systems holding those records.

Read it here: https://it.efex.com.au/aml-ctf/news-resources/privacy-act-small-business-exemption

1 new client. 7 copies of their ID.50 new clients a year. 350 copies.Five years in, that's 1,750 copies of client identi...
06/10/2026

1 new client. 7 copies of their ID.

50 new clients a year. 350 copies.

Five years in, that's 1,750 copies of client identity spread across inboxes, phones, folders and backups.

The question for firms captured under AML/CTF isn't how many clients you verified. It's whether you know where all 1,750 copies are, who can open them, and when they'll be deleted.

Under the reforms, the Privacy Act expects you to.

If you provide a designated service, here's what this means for you: https://it.efex.com.au/aml-ctf

If you provide a designated service, your systems need to support how client identity information is stored, accessed, m...
02/10/2026

If you provide a designated service, your systems need to support how client identity information is stored, accessed, managed and protected.

Book an AML/CTF Technology & Data Review and we'll help you understand what's already in place, what's missing, and what to do next to ensure your technology and data processes support your obligations.

If you book before 31 October, we'll waive the usual $1,950 fee.

👉 See available times here: https://efexgroup.my.site.com/amlctfchecklist/en-US/lets-connect/?campaignId=701Od00000olZLkIAM

The recent AML/CTF headlines highlight an important shift. The focus is moving from being prepared to being able to prov...
01/10/2026

The recent AML/CTF headlines highlight an important shift. The focus is moving from being prepared to being able to prove it.

Recent reporting across the accounting and legal sectors suggests AUSTRAC is increasing its scrutiny of newly regulated businesses and seeking greater visibility into how obligations are being met.

For many firms, the challenge isn't understanding their AML/CTF obligations. It's being able to demonstrate how those obligations are supported across systems, documents, storage locations and access controls.

Policies don't store client identity documents. Technology does.
Policies don't control access. Technology does.
Policies don't create audit trails. Technology does.

If you're not sure whether your systems support your AML/CTF requirements, we've created a free 3-minute AML/CTF Technology & Data Checklist you can use to find out.

👉 https://efexgroup.my.site.com/amlctfchecklist/en-US/?campaignId=701Od00000olZLkIAM

Don't download this guide if you're certain your technology and systems support your AML/CTF obligations. https://it.efe...
30/09/2026

Don't download this guide if you're certain your technology and systems support your AML/CTF obligations.

https://it.efex.com.au/aml-ctf/news-resources/aml-ctf-technology-and-data-guide

If you already know:
• Where every client identity document is stored
• Who can access it
• How long it's retained
• How it's disposed of
• Whether you could prove all of that if asked

Then you probably don't need it.

For everyone else, we've created a practical guide exploring the technology, privacy and governance considerations sitting behind AML/CTF compliance.

Because compliance isn't just about collecting identity information. It’s about what happens to it afterwards.

The $1,000,000 question: Where is every copy of your client identity data right now? Not where it should be. Where it ac...
27/09/2026

The $1,000,000 question: Where is every copy of your client identity data right now? Not where it should be. Where it actually is.

Across email inboxes. Shared folders. Practice management systems. CRMs. Mobile phones. Backups.

If you provide a designated service, that's a question you have to be able to answer.

Because being compliant requires you to understand where that information travels, who can access it, and whether you can maintain control once you've captured it.

There are 12 other questions like this one, they're designed to help you understand where your firm stands today.

It takes just 3 minutes to complete, and you'll receive a personalised report with the practical actions you can take today to support your AML/CTF & Privacy Act obligations.

🔗 https://efexgroup.my.site.com/amlctfchecklist/en-US/?campaignId=701Od00000olZLkIAM

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Level 4, 50 Margaret Street
Sydney, NSW
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