Do you find you are so caught up with administrative tasks that you have no time to focus on your core business? Do you know that you need to be active online however not sure where to start? If you can relate, Norwest Virtual Business Solutions can assist you! Our services include:
VIRTUAL ASSISTANCE (VA)
We can assist your business with any administrative tasks you wish to offload to us. We und
erstand that you want to work on your business, not in your business, so delegate all of the administrative tasks that tie you down. Some examples include but are not limited to:
- Formatting documents to ensure consistency
- Database/CRM Management
- Email Management
- Diary Management
- Receive calls when business line is diverted
- Data entry tasks
- Creation of business templates
- Creation of business manuals ie. staff handbook
- Typing of business correspondence
- Book travel, accommodation and car hire
- Restaurant and entertainment bookings
- Arranging flowers, gifts and thank you notes
- Internet research ie. Travel quotes
- Event coordination ie. Invitations, booking venues, tracking participant acceptance
- File to PDF conversion
MARKETING & ADVERTISING
Having a clear marketing plan is crucial for any business if they want to be found in the noise and make their brand known to their target audience. Staying on top of your social media is a very important part for any business in this day and age and you need to be active online so that your clients can find you. Outsource the management of your social media profiles and the updating of your webpage to professionals who can own this for you. Our team is also very capable of setting up these accounts up from scratch for you. Do you have advertising dollars that you would like to spend to get your brand out there however you are not certain where the best place is to invest? Speak to NVBS who have a strong advertising background and can give you an education opinion based on around your marketing goals. If you are unsure of what your marketing goals are exactly, this is something that we can also help you with. BRANDING & GRAPHIC DESIGN
In order to be recognised by your valued customers and by potential new customers, you need to have a unique brand identity that stands out in market. Our graphic designers are highly skilled and will produce a logo and clever branding that represents your business, and makes your business stand out in the crowd. SALES SUPPORT
We understand how important business development is to the sales process. We have had a lot of experience working with clients direct, mainly in field sales/territory account management roles. We are comfortable with cold calling in order to generate new business and can support you with your lead generation. In addition, we also have a strong background in Account Management and understand the importance of properly servicing existing business in order to retain these valuable clients and their spend. The bottom line is that we know and understand sales and can assist you at any stage of the sales process. COPY EDITING & PROOFREADING
Have you ever re-read an email, report, tender or proposal, or other business document, only to see a blatant error and held your head in your hands in despair because it was too late to repair? Everyone's been there. Spelling and grammar mistakes are easy to make and difficult to spot. A single mistake can cost a company thousands of dollars and damage its reputation. A recent Australian survey found that 75% of customers don't trust organisations that have errors in their written communications. So, when your stakes are high, the deadlines are tight, and your company’s reputation is on the line, our expert, professional proofreaders and editors bring assurance and comfort. We are more than happy to learn any in house systems and processes required to compete the requested assignment
2. If the service you require is not mentioned in the above list, please still contact us to see if we can still assist. If for some reason we can’t, we will help you find someone who can.
