Private Practice Success with Gerda Muller

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Private Practice Success with Gerda Muller

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As an Allied Health Private Practice Business Consultant, I help you build a Self-Running Practice, giving your more time and financial freedom, as you help more people in better and more effective ways.

31/08/2026

𝗚𝗲𝗿𝗱𝗮'𝘀 𝗣𝗶𝗰𝗸𝘀 𝗝𝘂𝘀𝘁 𝗳𝗼𝗿 𝗬𝗼𝘂

Given we don't have a new episode dropping today (as I'm in catch-up mode following my week away at the Private Practice Business Intensive), I thought I would share with you my personal top picks for episodes based on what you might be struggling with in your practice right now.

So without further ado, herewith the episodes I would personally prioritise listening to if I had challenges in these areas of business....

💡 Cash Flow
Episode 38: How to Spot & Plug Leaks in Your Practice's Cash Flow

💡 Profit
Episode 30: Mastering the Margins that Matter

💡 Marketing / Client Generation
For Group Practices: Episode 52: 3 Reasons why your Diary is still not full
For Solo Practices: Episode 5: When the Phone Stops Ringing

💡 Recruitment
Episode 2: 9 Steps to Recruitment Success in Allied Health

💡 Team
Episode 56: Three Reasons your Team Sucks (and it's not what you think)

💡 Systems
Episode 63: More Clients, More Team.... But Less Freedom? Here's Why

💡 Strategy
Episode 21: What's best for you: Business Consulting, Coaching or Mentoring?

💡 Mindset
Episode 32: Why Being a High Achiever is Holding You Back

💡 Overwhelm
Episode 9: Dealing with the Stress of Running a Business

💡 Practice Management / Reception
Episode 68: The Hidden Revenue Engine in Your Private Practice

💡 Client Engagement / Customer Service
Episode 59: Delivering a 10/10 Client Session

Need help with anything NOT listed below, just flick me an email at [email protected] and I can direct you to the best episode to assist.

𝗟𝗶𝘀𝘁𝗲𝗻 𝘃𝗶𝗮 𝗮𝗻𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗯𝗲𝗹𝗼𝘄:
🎧 Apple Podcast - https://bit.ly/PPSPodcastOnApple
🎧 Spotify Podcast - https://bit.ly/PPSPodcastOnSpotify
🎧 YouTube - https://bit.ly/PPSPodcastOnYouTube
🎧 Website - https://bit.ly/ThePPSPodcast

29/08/2026

Is Payday Super going to impact your practice’s cash flow?

Check out this soundbite or jump straight into Episode 83 of the Private Practice Success Podcast, where I talk about the major forces shaping private practice right now, including Payday Super and cash flow pressures that could impact your bottom line.

🎧 Listen now on Apple or Spotify.

27/08/2026

The NDIS is changing. But what does that mean for your practice?

Check out this soundbite or jump straight into Episode 83 of the Private Practice Success Podcast, where we explore the major changes underway in the NDIS and the impact for allied health practices.

🎧 Listen now on Apple or Spotify.

26/08/2026

“Take the leap and get yourself a receptionist.”

I know… hiring a receptionist can feel like a BIG step.

Especially when you’re looking at the cost and thinking, “Do I really need someone for that?”

Here’s the thing though: a receptionist isn’t just there to answer the phone.
They can make your clients feel welcome, provide great customer service, build relationships, support your clinicians and, perhaps most importantly, free up your time as the practice owner.

And that last part is HUGE.

Your time is valuable. You shouldn’t be spending your days answering calls, managing appointments and dealing with all the little things that someone else could be taking care of.

If you’re not ready for a full-time receptionist, start with a virtual receptionist who can at least take your incoming calls.

But if you can take that next step, I’ve always found having a real person at the front desk incredibly valuable.

In fact, if my practice was ever going broke (touch wood!), my receptionist would be one of the last people I’d let go.

I simply couldn’t run my practice without them.

Sometimes the investment that feels like a big leap is the one that gives you the most time, space and freedom back.

25/08/2026

🎙 Future-Proof Your Practice 🎙

In today's episode of The Private Practice Success Podcast, I am asking you to do something that, as a busy practice owner, you probably don’t do nearly enough…

𝗭𝗢𝗢𝗠 𝗢𝗨𝗧.

Yep. It is time to get your head out of the daily grind for a minute, to climb to the top of the mountain, and actually LOOK at what’s happening around you.

In this episode, I take a big-picture look at the allied health industry and the major forces shaping private practice right now. From changes in funding streams and rising costs, to AI, workforce changes and affordability, there’s a LOT happening, and this episode will help you step back and see what it means for the future of your practice.

𝗜𝗻 𝘁𝗵𝗶𝘀 𝗘𝗽𝗶𝘀𝗼𝗱𝗲, 𝘆𝗼𝘂 𝘄𝗶𝗹𝗹 𝗹𝗲𝗮𝗿𝗻 (𝗮𝗺𝗼𝗻𝗴 𝗼𝘁𝗵𝗲𝗿𝘀):

💡 Why the “old era” of private practice is over .

💡 What the NDIS redesign and changing government funding landscape could mean for your practice.

💡 How rising employment costs, Payday Super and cash flow pressures could impact your bottom line.

💡Why retention, AI governance and the growing tension between demand and affordability matter when future-proofing your practice.

𝗪𝗵𝗼 𝗧𝗵𝗶𝘀 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝗜𝘀 𝗙𝗼𝗿:

✔ Practice owners who feel like running a practice is getting harder and want to understand why.

✔ Practice owners navigating rising costs, funding uncertainty, cash flow and workforce challenges.

✔ Allied health business owners who want to future-proof their practice and stay profitable as the industry continues to change.

𝗟𝗶𝘀𝘁𝗲𝗻 𝗻𝗼𝘄 𝗼𝗻:
🎧 Apple Podcast - https://bit.ly/PPSPodcastOnApple
🎧 Spotify Podcast - https://bit.ly/PPSPodcastOnSpotify
🎧 YouTube - https://bit.ly/PPSPodcastOnYouTube
🎧 Website - https://bit.ly/ThePPSPodcast

If you’ve been feeling like the landscape is changing faster than your practice can keep up, this episode is your invitation to step out of the day-to-day and look at the horizon. The reality is, what got you here won’t necessarily get you where you need to go next, so NOW is the time to start thinking about what your practice needs for the future.

22/08/2026

I have most certainly accumulated my fair share of scar tissue…

21/08/2026

🎙 From Business Burnout to Business Freedom 🎙

In today's episode of The Private Practice Success Podcast, I sat down with Tahnee Witt from Reach Life to talk about something so many practice owners struggle with...

How do you grow your practice, without burning yourself out?

Tahnee shares the mindset shifts, uncomfortable decisions and lessons that helped her move from....

“I have to do everything myself” to actually feeling confident in her role as a business owner and, most importantly, creating a practice that gives her more choice, freedom and time back.

In this Episode, you will learn (among others):
💡 What was really driving Tahnee’s business burnout.
💡 The mindset change that helped her step into her role as a business owner.
💡 The practical changes that helped move her practice forward.
💡 How to make more confident business decisions without getting stuck in fear and “what ifs”.

Who This Episode Is For:
✔ Practice owners who feel burnt out or stuck in the day-to-day.
✔ Business owners who want to build a more sustainable, future-proof practice.
✔ Practice owners who want to grow their practice while creating more freedom and flexibility.

Listen now on:
🎧 Apple Podcast - https://bit.ly/PPSPodcastOnApple
🎧 Spotify Podcast - https://bit.ly/PPSPodcastOnSpotify
🎧 YouTube - https://bit.ly/PPSPodcastOnYouTube
🎧 Website - https://bit.ly/ThePPSPodcast

Tune in for an honest and heartfelt conversation about the realities of practice ownership. If you’ve been feeling overwhelmed or even questioning your path, this episode is your reminder to pause, reconnect with what matters, and remember why you started it in the first place.

21/08/2026

What helped Tahnee turn her business around?

Check out this soundbite or jump into Episode 82 of the Private Practice Success Podcast, where Tahnee shares the very real impact the Private Practice Success Academy has had on her practice, from understanding her numbers and growing her team to building a more sustainable and confident business.

🎧 Listen now on Apple or Spotify.

19/08/2026

It starts with how you think.

Check out this soundbite or jump straight into Episode 82 of the Private Practice Success Podcast, where Tahnee Witt shares how changing her mindset was the first step towards making practical changes in her practice, and overcoming the obstacles that once felt impossible.

🎧 Listen now on Apple or Spotify.

18/08/2026

“Set time aside to write your booking guidelines.”

It might not be the most exciting task on your to-do list… but having clear booking guidelines can save you A LOT of time and confusion as your practice grows.

Think about all the different ways someone might try to book with you:

What happens when someone calls?
What happens when you receive a referral?
What happens when someone walks in wanting to make an appointment?

Instead of leaving everyone to figure it out as they go, write it down step by step.

That way, when you bring on your first receptionist or another clinician, they know exactly what to do and you don’t have to explain the process from scratch every time.

Once you’ve got your guidelines, make sure your team actually knows how to use them. And don’t forget about regular team meetings, even if your “front desk team” is currently just you and one receptionist.

These meetings are a chance to check in, clarify priorities and make sure everyone is following the same processes.

Good systems might not feel exciting… but they make running a growing practice SO much easier.

Address

Tanah Merah, QLD

Website

http://www.gerdamuller.com.au/, https://bit.ly/triageformpps, https://bit.ly/PPSPodcastOnApple, https://bit.ly/PPSPodcas

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