11/10/2026
❤️ A LITTLE UPDATE FROM OUR TEAM ❤️
We just wanted to take a moment to keep everyone in the loop and sincerely apologise for any delays you may have experienced or may experience over the coming days.
Unfortunately, around 90% of our workforce has been down with influenza over the past week and into this week, which has had a significant impact on our ability to keep things running as smoothly as we normally would.
We are doing absolutely everything we can to keep things moving and to look after each and every one of our customers as best we can. We know delays can be frustrating, and we truly appreciate your understanding while our team works through this difficult patch.
Please know that we haven’t forgotten about anyone, and we are working hard to catch up and get back to normal as soon as possible.
We are so sorry for any inconvenience this has caused, and we kindly ask for a little extra patience and understanding while we get through this.
Thank you so much for your continued support, kindness and patience. It genuinely means a lot to our team, especially during a time like this. ❤️
From all of us, thank you for bearing with us. 🙏
