Focus HR

Call Directions Website Contact the business

Focus HR From hire to retire, we can help with your people, leadership and strategy practices.

Managing underperformance isn't just about having a valid concern. It's about how you respond.Clear expectations. Constr...
12/10/2026

Managing underperformance isn't just about having a valid concern. It's about how you respond.

Clear expectations. Constructive feedback. An opportunity to improve. A fair process.

Getting these steps right matters.

And as a recent Fair Work Commission decision demonstrates, even where an employer has concerns about an employee's conduct, the process followed can make all the difference.

In our latest article, Shae explores why procedural fairness matters and the importance of getting the process right before making decisions.

đź”— Read the article here: https://www.focushr.com.au/when-workplace-issues-arise-process-matters/

Frustration isn’t feedback.If an employee isn’t meeting expectations, they need to know. A clear, fair process gives the...
08/10/2026

Frustration isn’t feedback.

If an employee isn’t meeting expectations, they need to know. A clear, fair process gives them a chance to improve — and gives the business a more defensible path forward.

Before it escalates, get advice on the right process.

Yesterday we celebrated 10 years of Alisa at Focus HR! 🌱❤️Over the past decade, Alisa has looked after many things at Fo...
07/10/2026

Yesterday we celebrated 10 years of Alisa at Focus HR! 🌱❤️

Over the past decade, Alisa has looked after many things at Focus HR — our plants, our social events, our bellies (with her beautiful baking), and of course, our finances!

She’s also brought plenty of joy with her infectious laugh and fun-filled, cheeky spirit.

Thank you, Alisa, for everything you bring to Focus HR and for helping us grow over the past 10 years. 🌿

We’re very lucky to have you. ❤️

01/10/2026

Everyone knows they're not performing - except nobody has actually told them.

29/09/2026

How does your DiSC style show up at work? đź‘€

We asked our team this question, and as you'll hear, we all bring something different to the table.
And that's the value of DiSC. It gives us a shared language to better understand ourselves, appreciate our differences, and adapt the way we work together.

Interested in exploring DiSC with your team? Get in touch with Focus HR.

“We've always paid it this way” isn't the same as knowing it's right.Payroll errors aren't necessarily deliberate. They ...
23/09/2026

“We've always paid it this way” isn't the same as knowing it's right.

Payroll errors aren't necessarily deliberate. They can happen because a classification hasn't kept pace with a changing role, a rate change was missed, or an allowance or penalty isn't being applied correctly.

A periodic check is simply good business housekeeping.

Save this one for your next payroll review.

Managers sometimes put off a conversation because an issue doesn't feel “serious enough” yet.But that's often the best t...
09/09/2026

Managers sometimes put off a conversation because an issue doesn't feel “serious enough” yet.

But that's often the best time to have it.

A calm conversation about what you've noticed, what's expected and what needs to change can prevent a relatively small issue from becoming a much more difficult one later.

What workplace conversations do managers find hardest to have early?

Address

277 Hume Street
Toowoomba, QLD
4350

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+61747653456

Website

Alerts

Be the first to know and let us send you an email when Focus HR posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Focus HR:

Shortcuts

Share

Category