Advocates Online

Advocates Online 🪖 DVA claims experts ⚓✈
📗 Medical Discharge Consulting
🩺 FREE claims assessments At Advocates Online, your service is our mission.

Advocates Online supports Australian veterans and their families by guiding them through the complex world of DVA claims, legislation, and entitlements. Our experienced advocates ensure your claim is submitted right the first time, helping you access the compensation, support, and services you’ve earned through your service. With connections across health professionals, financial advisors, and legal experts, we provide a complete network of care — every step of the way. We stand beside you, fighting for the outcomes you deserve. Please let us know if you are coming into the office for a confidential chat so we can make sure someone is available.

🏉 PROUD TO BE BACKING THE WHEELAROOS 🇦🇺We’re pretty excited to finally share this one.Advocates Online is an official pa...
07/09/2026

🏉 PROUD TO BE BACKING THE WHEELAROOS 🇦🇺

We’re pretty excited to finally share this one.

Advocates Online is an official partner of the Australian Wheelaroos.
On Sunday, our CEO Kelliegh Jackson headed along to watch Queensland take on NSW in the Wheelchair Rugby League State of Origin.

And if you haven't seen this game played live, forget any idea you might have that wheelchair rugby league is a softer version of the game.

It is FAST. It is physical. And it is seriously tough. 💥
Queensland didn't get the result we wanted, but it was brilliant to see Townsville strongly represented and to spend some time with the players.

Next stop: Rugby League World Cup 2026, where Australia will take on France, Scotland and New Zealand in the Wheelchair tournament in Wollongong.

And here's something we'd particularly like our veteran community to know.

If you've left Defence and you're looking for a sport, a challenge, some competition or simply a new team to belong to, wheelchair rugby league might just surprise you.

You don't have to sit on the sidelines.
We’re proud to stand behind the Wheelaroos as they pull on the green and gold. 🇦🇺💚💛
Bring on the World Cup.

Monday Myth Buster“DVA knocked back my claim. That’s the end of it.”Not always.A DVA decision can often be reviewed, and...
07/09/2026

Monday Myth Buster

“DVA knocked back my claim. That’s the end of it.”

Not always.

A DVA decision can often be reviewed, and for many modern compensation decisions the first external review step is the Veterans’ Review Board. Depending on the decision, there can also be a further review pathway after that.

The important thing is not to assume a “no” means game over.

Read the decision. Check the review rights. Check the deadline. And work out what actually needs to change for the outcome to change.

If you’ve received a decision you don’t agree with, don’t put it in a drawer and hope for the best.

Ask what your options are.

📞 1300 559 421

Today, we honour the dads, stepdads, grandfathers, father figures—and the mates who quietly stepped up when they were ne...
06/09/2026

Today, we honour the dads, stepdads, grandfathers, father figures—and the mates who quietly stepped up when they were needed.

Whatever Father’s Day looks like for you, we hope there is a moment today to recognise the men who have guided us, stood beside us and always had our backs.

From all of us at Advocates Online, Happy Father’s Day.

We are here for you.

03/09/2026

WE WON—but this award was never just ours. 🏆

Advocates Online and Eyes Front have been named the 2026 VESPIIA Award for Excellence winner for "Impact Through Events", recognising the Walk of the Unknown Veteran.

Ten days. More than 300 kilometres. One Unknown Veteran—and an extraordinary community walking beside him.

Together, we raised $30,000 for the Sallyman, brought communities together and carried an important message from Holsworthy to Canberra: our veterans must never be forgotten.

This award belongs to everyone who walked, donated, volunteered, shared the story, welcomed us into their town or quietly kept everything moving behind the scenes.

Thank you to for this recognition and congratulations to our fellow finalists, who are also doing important work across the sector.

The march may have finished in Canberra, but its impact keeps moving.

is officially taking on the hill! 💪Today, members of the team joined and Senator Pauline Hanson for the official lau...
03/09/2026

is officially taking on the hill! 💪

Today, members of the team joined and Senator Pauline Hanson for the official launch of the Wounded Heroes 24 Hour Challenge.

On 19–20 September, our community will walk Castle Hill for 24 hours to raise vital funds for local veterans, serving ADF members and their families facing crisis.

The best part? You don’t need to be an elite athlete—or stay on the hill for the full 24 hours. Walk one lap, join a team, volunteer, donate or come along and cheer.

Every step helps. Every person matters. Want to join our veteran team - reach out in the comments.😊

📍 Castle Hill, Townsville
📅 19–20 September 2026
⏰ 8am Saturday to 8am Sunday

Register or donate at:
www.24hourchallenge.com.au

A very special farewell for our lovely Laura. 💚The AO team gathered at Polola Mexican in City Lane to celebrate Laura’s ...
02/09/2026

A very special farewell for our lovely Laura. 💚

The AO team gathered at Polola Mexican in City Lane to celebrate Laura’s retirement as she prepares for more travel and precious time with family.

A rare sighting of Martin out in the wild! 😂

Thank you for everything, Laura. You’ll be greatly missed, and we wish you every happiness for this next chapter.

Monday Myth Buster“My condition was accepted, so I’m done now… right?”Not quite.Getting a condition accepted is a big st...
30/08/2026

Monday Myth Buster

“My condition was accepted, so I’m done now… right?”
Not quite.

Getting a condition accepted is a big step, but it can also open the door to the next part of the journey.

Depending on your circumstances, there may still be things to look at like treatment, rehabilitation, Permanent Impairment, incapacity or support at home.

The important bit is this:

Acceptance is not always the finish line. Sometimes it’s the start of what comes next.

If your condition has been accepted and you’re not sure what happens from here, ask.

📞 1300 559 421

“I’ve got a Gold Card. Doesn’t that mean I can get help around the house?”You’d think so, wouldn’t you?But not automatic...
28/08/2026

“I’ve got a Gold Card. Doesn’t that mean I can get help around the house?”

You’d think so, wouldn’t you?

But not automatically.

Your Gold Card is about treatment. Help around the home can sit under different DVA pathways, depending on what help you need and why you need it.

For example:

🏠 Household Services can be about jobs around the home you can’t reasonably manage because of an accepted condition.

👤 Attendant Care is more personal, things like help with showering or dressing.

And Veterans’ Home Care is another pathway again.

Confusing? Yep.

So rather than assuming your Gold Card covers it, ask the question:

“My condition is making things harder at home. What support could I actually be eligible for?”

That’s where we can help.

📞 1300 559 421

Got a DVA question you reckon other veterans are probably wondering about too? Drop it below.

This is what Better Together looks like. 💚Last week we had our crew together from across Australia.There was plenty of l...
27/08/2026

This is what Better Together looks like. 💚

Last week we had our crew together from across Australia.

There was plenty of learning, plenty of swapping ideas and plenty of those “have you thought about it this way?” conversations.

And, as you can see, a few laughs too. 😄

Because when you put good people around the same table, everyone brings something.

And that means better support for the veterans and families who trust us to help them find their way forward.

Better Together. It’s how we work.

🌐 advocatesonline.com.au

Education Tuesday 🎓Your medical record matters. But it isn’t the whole evidence picture.Depending on your claim, other e...
25/08/2026

Education Tuesday 🎓

Your medical record matters. But it isn’t the whole evidence picture.
Depending on your claim, other evidence may matter too, including service records, specialist reports, diagnostic tests and statements about what happened.

And if something isn’t in your service medical record, that doesn’t automatically mean there’s nowhere to go.

The trick isn’t collecting mountains of paperwork.

It’s knowing what you need to establish, and what evidence can help establish it.

Want to understand what goes into a DVA claim?

👉 Read our DVA Claims Guide
https://www.advocatesonline.com.au/dva-claims?utm_source=chatgpt.com

Or talk it through with our team:
📞 1300 559 421

Don’t chase paperwork blindly. Know what you’re looking for.

Address

222 Flinders Street Townsville
Townsville City, QLD
4810

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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+611300559421

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