14/01/2020
Over the festive season, we went on a family holiday to Vietnam and Cambodia. We had a great time, and I can highly recommend both countries. Everything went smoothly. Planes left on time, accommodation was better than expected, transport was fine, and tours lived up to all they promised.
It wasn't all luck that the trip went so smoothly. We booked the whole holiday, flights, accommodation and tours from the kitchen table. When we researched each service, we immediately focused on customer reviews. How many reviews did this service have? What was their customer rating? What did customers say about the hotel and the tour?
With more and more people researching services online, client reviews have become one of the most important tools to help generate new business. And, to protect your brand and reputation.