Ruig Capital Refunds

Name: Ruig Capital Refunds
Address: P O Box, Victoria Point, QLD, 5396, AU
Telephone: +61459771396

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Australia
Victoria Point, QLD
Ruig Capital Refunds

We Deliver Real Results
EXPERIENCED REFUND CONSULTANTS
We have the know-how you need.

01/03/2023

What happens if I engage Ruig Capital Refunds and the funds are not recovered?
If the funds are not able to be recovered, there is no fee payable by you, the Client, and you will be notified of that in writing by us.

How are the fees paid?
Fees are paid after the funds have been recovered. There are no upfront fees, costs or charges to clients. When the refund is confirmed, we will commence the fee payment process. The funds are deposited into our independently audited bank Trust account. Our fee of 22.5% + GST is then deducted with the balance forwarded to you either via a cheque or bank transfer – the choice is yours! In all cases, a full report is provided containing the known details of the source and nature of the funds.

28/02/2023

Where do the funds come from and what do they relate to?
Some areas we commonly deal with are unpresented cheques, dormant bank accounts, superannuation, company takeovers, rental bonds, local council bonds. Privacy restrictions prevent us from disclosing the full details of the funds until we can confirm that you are the rightful owner.

27/02/2023

How long does it take to recover my funds?
For funds located in Australia, the process normally takes between four to six weeks. For funds located overseas, the process can often take several months. As the funds is being sought from an outside organisation, the timeframe can vary. We will keep you informed throughout the process and advise on any anticipated delays.

25/02/2023

What is a certified copy and why is it required?
A certified copy is a photocopy of an original document that has been signed as a “True and correct copy” of the original document by a Justice of the Peace or similar. Certified copies are required to ensure that all documents submitted to support a claim are authentic. People who can certify documents include: Justice of the Peace; Pharmacist; Doctor; Dentist; Veterinary Surgeon; Bank Manager; State School Principal; Solicitor or Police Officer.

24/02/2023

How can I prove my legal ownership of the unrecovered funds?

Each of the various organisations we deal with have different documentary requirements. You will be required to provide certified copies of documents to satisfy at least two criteria: proof of your identity and a link to the last known postal address. This is required to provide proof of ownership of the funds.

Suitable documentation of a link to the last known address requires your name and identified address. These can be:

Driver’s Licence or record from your state Transport / Licencing department
A Council Rates Notice or utilities bill addressed to you at the identified address
Financial Institution statement (Bank Statement, Superannuation Statement)
Correspondence from an Accountant or Solicitor
Proof of name identity can be:
Driver’s Licence
Birth Certificate
Passport
Government Issued Identity Card
If the unrecovered funds belong to a deceased estate, a certified copy of the Grant of Probate or Letters of Administration must also be supplied.

23/02/2023

How and why did you locate me? Is this all legal?
We are keen to reunite unrecovered funds with their rightful owners. Our researchers use a number of publicly available resources to track owners down. So yes, it is all done legitimately and ethically. We are in fact going out of our way to ensure that people get THEIR money back!

22/02/2023

What is the refund process?

21/02/2023

How we get paid?
Our fees are ‘Fee for Service’ and are only payable on successful recovery of identified money. We charge a percentage of 20% + GST of the total recovered. There are no upfront or hidden fees.

20/02/2023

I manage my finances carefully and I’ve never lost anything. How could an asset me missing?
We hear this from many of our clients. There are many reasons an asset can become lost, forgotten or unclaimed. Reasons such as death, divorce, change of address or ill health. In many cases, some of our customers did not even know the asset existed.

19/02/2023

How long does it take to make a refund claim?
Each case is different. In general it will take approximately six to eight weeks to successfully claim a lost asset once we have received and verified your claim documents. Complex matters such as deceased estates, trust or superannuation entitlements may take longer. Your case manager will be able to provide you with a time estimate following evaluation of your individual claim and will keep you informed throughout the claim process.

17/02/2023

How safe is my information with Ruig Capital Refunds?
All customer documentation and information is handled with the strictest confidentiality. Please see our Privacy Policy available on our website for further information.

Address

P O Box
Victoria Point, QLD
5396

Telephone

+61459771396

Website

http://www.ruigcapitalrefunds.com/

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