09/10/2026
Fast, tireless and sometimes confidently wrong. That is how I described AI to a room of local business owners at a business event yesterday.
The idea that carried my talk: AI is a kitchen hand. It has read every cookbook. It has never worked in your kitchen. So you train it, watch it, and taste what it cooks before it goes out.
Before using any AI tool, I ask three questions:
1) What are we cooking? (the task)
2) What is going into the pot? (the data)
3) How will we taste it? (the check)
My rule of thumb: identifiable? Clean it first. Public? Straight in.
Whatever comes out, a person tastes it before it is served.
One example from my own work, in three steps:
Prep. I clean the information before it goes near AI.
Draft. In one case, an AI draft from cleaned documents cited the wrong clause numbers. Fast, and a bit too sure of itself.
Recipe book. I used a tool that answers only from the files you load and shows you the page it used.
For that one case, the whole job took about two hours instead of my estimate of six to eight by hand. That is one case, mine, self-reported, and the saving only holds because I checked every claim.
Start with one dish. Pick one admin pain point in your business, then book a time with me and we will work out together what can be streamlined or automated. Booking link in the comments.
I am also planning a webinar that walks through all of this properly, with invented examples and time for questions. Type Yes in the comments if you would like the details.
Thank you to the Werribee Business & Tourism Association for the invitation, and to everyone who came and asked such good questions.
