Central Telecoms

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Central Telecoms Where communication is always REAL and SIMPLE. The best regional B2B telecoms company in Australia. At Central Telecoms, communication is always real and simple.
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We deliver reliable phone and internet for regional businesses. As an Australian owned and locally run telco provider, we understand how important and valuable your internet and phone lines are in what you do. It’s why we’re driven to do what we do best: connecting clients across a dedicated business-only network. It’s also why we have the highest rate of client retention in the industry (97.4%), and a client satisfaction score of 95.8% (calculated by Zendesk). It all starts with our real people. We’re an award-winning and locally based telecommunication company - backed by real people who live and breathe customer service. So much so that it’s the principle our business was founded on. We’ve had a lot of experience working with the largest telecom companies around the world. Where we saw a lack in ethics, customer support and localised knowledge – we also saw opportunity. Real service means hands-on and accountable action at the end of your phone call minus the long waits on hold and overseas helpdesk for your billing, service or technical query. We deliver a service that major service providers have proved time and again that they cannot. At Central Telecoms, we’ve been proudly serving businesses in Regional Australia since 2016.

We're so happy to have Josh as part of our winning formula! He's our internal almanac and encyclopedia, and fully deserv...
08/09/2026

We're so happy to have Josh as part of our winning formula! He's our internal almanac and encyclopedia, and fully deserves his recent promotion to Operations Manager. The past 6 years have been fantastic, and his development in that time has been incredible. We're looking forward to seeing future developments, of which there will be many... 🥳🙌

02/09/2026

Central Telecoms AI Voice Agents, or 'Virtual PAs/Receptionists' are coming very soon, whether you like them or not! 🗨️ Our Scottish friends can rest assured that you will be understood!!
More and more businesses are using Voice Recognition software, and when used properly, it can offer all sorts of benefits.

29/08/2026

We've got some hidden talents in the CT support team! Peter and Dom are our dynamic duet! 🎹

It's a sad day as Brigid leaves CT after 6 AMAZING yrs. She's always been a little ray of sunshine ☀️ when arriving in ...
03/08/2026

It's a sad day as Brigid leaves CT after 6 AMAZING yrs. She's always been a little ray of sunshine ☀️ when arriving in the office at 9.05am😜!! Our annual work trips away to Fiji, Port Douglas, Byron have been epic! 🌴 😎 There have been a lot of blood, sweat and tears but she has helped us sail through some choppy waters over the years and leaves us on a high after helping the team with back to back record sales over the past 2 months. 👌 Thanks Brig. 😍

The guys at All Green Environmental Solutions are doing a great job, with the solar install at our new office. 🪫 🌞 ⚡ We'...
21/07/2026

The guys at All Green Environmental Solutions are doing a great job, with the solar install at our new office. 🪫 🌞 ⚡ We're late to the solar party but glad that we can finally do a little to help the environment 🌳, support a local business and save a few 💸 at the same time.

The Central Telecoms AI Call Analytics software, built in-house, is now live for beta testing. Monday was the first day ...
01/07/2026

The Central Telecoms AI Call Analytics software, built in-house, is now live for beta testing. Monday was the first day with live customers using the software, and it is already delivering significant benefits and insights into their calls that they never had before. Customers will receive real-time alerts for calls deemed negative, with summaries, reasons, suggested actions, transcriptions, and a recording of the call.
This type of software is not new to large businesses or call centres, but we can now easily and affordably offer it to small businesses, giving them the tools to compete that they've never had before. It's a game changer!

Not much work going on in the office at the mo! 🇦🇺 🇵🇾 🌏 🏆
26/06/2026

Not much work going on in the office at the mo! 🇦🇺 🇵🇾 🌏 🏆

Locals supporting locals. That's how we roll! Thanks so much to Cakes By Kyla for making our 10th birthday extra special...
22/06/2026

Locals supporting locals. That's how we roll! Thanks so much to Cakes By Kyla for making our 10th birthday extra special and yummy! 🎂🎉 😋

D O U B L E 🙌 D I G I T S

As a small business owner I love seeing other small businesses kick butt!

It’s not easy, and it takes a special kind of person to run 1️⃣……

And turning 🔟 is a massive accomplishment and that’s just what Central Telecoms celebrated recently, with a pretty funky cake ☎️

Congratulations team, you should be very proud 🥳

A bit of Friday arvo fun in the CT office - a flat-pack chair 🪑🪑🪑🪑building competition in the support team!!! Dom and Ja...
19/06/2026

A bit of Friday arvo fun in the CT office - a flat-pack chair 🪑🪑🪑🪑building competition in the support team!!! Dom and Jacob were disqualified for not using their washers, and Peter and Kylie tied for the victory to win a fun-sized Twirl each!!!! 🍫🏆

Meet Bill! 👋Recently graduating from St. Edward's College East Gosford, Bill is excited to begin the next chapter of his...
09/06/2026

Meet Bill! 👋

Recently graduating from St. Edward's College East Gosford, Bill is excited to begin the next chapter of his career with Central Telecoms.

When he's not helping customers, you'll find him riding motorcycles, enjoying PC gaming, working on model-building projects, or chatting with friends and family. If there's one thing you'll quickly learn about Bill, it's that he's always up for a good conversation.

We're excited to have Bill as part of the Central Telecoms team. Please join us in giving him a warm welcome! 💙

Address

6/13 Jusfrute Drive
West Gosford, NSW
2250

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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