05/09/2026
It’s not a mindset issue. It’s a capacity issue.
Most workplaces try to fix stress and performance at the surface — policy, frameworks, wellbeing strategies. But if your people don’t have the capacity to use any of it, none of it sticks.
Leadership.
Behaviour.
Communication.
Performance.
None of it is a mindset problem.
It’s a capacity problem — and capacity is a physiological state before it’s anything else.
I’m Lou Lugsdin, founder of The Team Approach — a boutique EAP and executive capacity coaching provider. I don’t just help leaders achieve their goals. I help them build the capacity to achieve them.
Swipe through for what changes when leaders have real capacity — and what we actually do about it. →
Now taking bookings for workshops, professional development and professional learning across North East VIC, the Bellarine Peninsula, and Australia-wide.