Backbone Tradie Ops

23/05/2026

Did you know most customers will call the next tradie if their call goes unanswered?

Studies show up to 78% of customers move on after an unanswered call — and most won’t even leave a voicemail.

That means missed calls = missed jobs.

At Backbone Tradie Ops, we help tradies stay responsive, capture more leads, and stop losing work to competitors.

22/05/2026

Most tradies are flat out on the tools while the business side slowly turns into chaos.

Missed follow-ups. Late invoices. Poor cash flow. No systems. No time.

That’s where Backbone Tradie Ops comes in. 🔧

We help tradies streamline the operational side of their business so they can:
✔️ Stay organised
✔️ Improve cash flow
✔️ Save time
✔️ Look more professional
✔️ Win more repeat work
✔️ Scale without the overwhelm

Services include:
• Quoting & invoicing systems
• Debt collection support
• Bookkeeping assistance
• Client communication & follow-ups
• Scheduling & workflow support
• Automation systems
• Social media & online presence
• Business support built specifically for tradies

Based in Australia 🇦🇺
Remote support available.

Built for tradies. Backed by Backbone.

Feel free to message the page if you want to chat about making the business side run smoother.

11/08/2023

Not only do we manage your customers and their needs/wants, we also manage everything in the office from emails to social media and ordering supplies!

Virtual Assistants are like having an office administrator without the office - saving you $.
We are skilled professionals within the office space who have worked alongside- Plumbers, electricians, psychologists, lawyers, physiotherapists, mechanics, landscapers, tilers & builders!
So no matter your business, no matter how big or small the business - we can help you GROW! 💫

10/09/2021

Did you know?

Small businesses: From the lower company tax rate to increased small business income tax offset, there are a range of concessions that you may be able to access this tax time.

Not sure which ones may be available to you? Check out our easy-to-read guide and find more info at www.ato.gov.au/concessionsataglance

06/03/2021

Did you know? 🤔

Your resume was 👌, you passed the interview like a ⭐️, but what’s with this probation period?

Although it’s not a term included in the Fair Work Act, many employees are placed on probation periods when they start a new job. Don’t worry, this period doesn’t affect your minimum pay and entitlements and will count towards your overall length of service.

During your probation period you:
✅ get at least the minimum pay rate for your role
✅ accrue paid leave (if you’re full or part-time)
✅ can take sick leave
✅ are usually entitled to notice of termination.

You start accumulating annual leave and sick leave from your first day and have the same entitlements as other employees not on probation. Check the rules here: https://www.fairwork.gov.au/employee-entitlements/types-of-employees/probation