24/02/2022
At Construction Supply & Service (CSS) our goal is to be the trusted supplier of choice providing quality commercial goods and services to our customers at the most competitive prices. As such we are constantly checking our competitors pricing and where necessary adjusting ours. However, sometimes there are cases where we haven’t yet identified the need to adjust. That’s why we’re introducing a new price matching policy called ‘Always Competitive’ to affirm our commitment.
If you find any lower published price for a like-for-like commercial product offered on the same terms as ours in Australia, we’ll match it. Like-for-like is defined as the same brand, make, model and specification. The product must be offered with the same conditions, delivery service and warranty as CSS and the competitor must have stock available at the time of ordering. We cannot match prices when there are hidden extras such as delivery charges and taxes. In order to qualify, the price must be published in writing (such as a quote).
HOW TO TAKE ADVANTAGE OF THE PRICE MATCHING POLICY
You can submit a price match request via email by recording the competitor’s price (this could be a clipping, screenshot or quote) and sending it to [email protected]. Once approved, we’ll match it.