Chena Ochena fashion lifestyle & personal care

Shipping & delivery At Chena Ochena, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to all countries worldwide except and to all destinations within Bangladesh. Processing your order We try our best to ship goods to you as soon as possible. On an average, it takes us about 10 business days to ship goods out of our warehouse in Dhaka, Bangladesh. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by mail at [email protected], [email protected] Customs and international shipping All of Chena Ochena orders are shipped internationally or nationally from our warehouse in Dhaka, Bangladesh to your provided shipping address via Sundarban Courier Service (Pvt) Ltd. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with SCS to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from SCS for import duties and taxes, you will have to pay SCS directly at the time of delivery.

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