Bangladesh Foreign Trade Company

11/01/2026

11/01/2026

Attention :- CEO/HIGHER ADMIN OFFICER GRAMEEN PHONE
MY MOBILE NO.01711544278
LAST FEW MONTHS I AM FACEING PROBLEM IN MY MOBILE NO.01711544278
SEVERAL TIMES I VISITED YOUR GP CUSTOMER CARE IN GULSHAN 2
MOST OF YOUR UN.EXPERIEENCE STAFF CANT SOLVE MY PROBLEM,BUT THEY CAN GIVE FREE ADVICE
MY PROBLEM WAS I CAN'T MAKE CALL & RECEIVE ANY CALL,MASSAGE IN MY GP NO.
CUSTOMER CARE STAFF FREE ADVICE. BETTER YOU CHANGE TO eSIM FOR BETTER PERFORMANCE
ACCORDINGLY I BELIVE HER & CHANGE TO ESIM PAYING GP SIM CHARGE
AFTER FEW MONTHS AGAIN FACE SAME PROBLEM
AGAIN VISIT C / CARE SERVICE & GOT FREE ADVICE FROM LEARENT STAFF
YOUR ESIM HAS LOST DATE YOU HAVE. TO BUY AGAIN
IVTOLD THEM BEFORE SOMEONE ADVICE ME ESIM I BUY FROM THOS BOOTH SO ANY DATA LOSS YOU CAN DOWNLOAD FROM YOUR ESIM DATA FROM YOUR RECOARD
HOW POSSIBLE?? ESIM CAN'T OPEN BY USER
THE STAFF CLEARLY INFORM ME THEY CAN'T HELP ME UNTIL I BUY AGAIN NEW ESIM
I ALSO TALK WITH ANOTHER HIGHER STAFF,MAY BE SUPERVISOR , HE ALSO REPLY SAME LIKE A TOTA PAKHI.EVEN HE IS NOT INTERESTED TO GIVE ME HIS NAME & CONTACT NO??
AGAIN I BUY A NEW NORMAL SIM, THROUGH WHICH GP BORN IN BANGLADESH , AS I HAVE NO FAITH ON ESIM
SOME ONE SET MY SIM IN MY MOBILE , JUST AFTER 2 DAYS AGAIN CAN'T CALL / RECEICE ANY CALL
SO I WANT TO ASK HIGHER OFFICIAL WHAT I HAVE TO DO???????
SHALL I EVERY TIME IBWILL VISIT YOUR LEARNED STAFF EVERY TIME & FET FREE ADVICE FROM THEM & BYE SIM FROM GP
SO FAR I KNOW GP IS THE BIGEST MOBILE NETWORK IN BANGLADESH, BUT IN YOUR GULSHAN C/ CARE OFFICE HAVE NO SEATING ARRANGE SO POOR.
MOHAMMAM HABIBULLAH
01711544278

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