T.Group CC

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T.Group CC T.GROUP assists international companies on a daily basis to improve their customer relations thanks to a range of total or partial outsourcing solutions
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Outsourced contact center is a strategic choice. Customer Relationship is the most valuable asset of a company. Choosing a provider is therefore a crucial act of management. T.Group offers a diametrically different view of outsourcing: we act as a component in improving the performance of the customer relationship. Our experiment aims to optimize ROI by converging technology operational skills (planning) (virtualization) and human (nearby). Beyond this component, we operate in a process 100% "Customer-centric" with a holistic view (360 °) of all customer interactions and "Cross-Channel" behaviors.

Adresse

Bastion Tower Brussels Lvl 20&21/Place Du Champ De Mars
Herstal
1050

Téléphone

+32 (0) 4 256 97 11

Site Web

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