Inventive Designers

Inventive Designers Inventive Designers is a global provider of award-winning and innovative document solutions.

Scriptura and DTM enable business users to create personalized, intelligent documents and electronic forms across multiple channels. IntelliStamp enables to protect any type of document with a hybrid signature that can be used both in electronic form and on paper.

After introducing a novelty or making a change in the customer experience, you have to monitor the impact on customer sa...
24/12/2019

After introducing a novelty or making a change in the customer experience, you have to monitor the impact on customer satisfaction to further improve the user experience. In this week’s blog, we cover the importance of customer follow-up and recap on our series on digital invoicing.

Listening to your customers is key to creating customer happiness. Check out this week’s blog and discover more about the importance of customer follow-up.

Paying bills is never fun. If you want your customers to do so swiftly, make it as easy for them as possible. Besides pr...
18/12/2019

Paying bills is never fun. If you want your customers to do so swiftly, make it as easy for them as possible. Besides providing them with the ease of use that digital invoicing has to offer, it’s equally important to take away the fear of online transactions. In this week’s blog, we show you that creating credible and authentic invoices helps you to win your customers’ trust. 👇

In today’s blog we touch upon the importance of credibility and authenticity of digital invoices to win your customers’ trust.

Are you on the verge of introducing a novelty in your service such as a new payment method for your customers? Know that...
11/12/2019

Are you on the verge of introducing a novelty in your service such as a new payment method for your customers? Know that when you introduce any change that impacts the customer experience, it’s important you guide your customers through this process from start to finish. 👇

In today’s blog we show you how to initiate the process of introducing new payment methods to your customers by proactively using the different communication channels at your disposal.

In this blog we show you how to use your different communication channels proactively to introduce new payment methods to your customers.

In this second blog in our series about the importance of digitizing invoices, we take a closer look at the added value ...
04/12/2019

In this second blog in our series about the importance of digitizing invoices, we take a closer look at the added value of QR codes. Whether it’s a printed invoice that arrives in the mail, or a pdf version as an attachment to an email, a QR code added to an invoice will allow your customers to pay their bills faster and will immediately improve the user experience.

Read this week’s contribution to find out more about the benefits of QR codes and why you should add them to your invoices from now on! ✔️

Adding QR codes to your invoices is a quick and simple way to get your customers to pay their bills faster and improve the user experience.

As digitalization opens up new possibilities to communicate, innovate and automate, customers come to expect more about ...
27/11/2019

As digitalization opens up new possibilities to communicate, innovate and automate, customers come to expect more about how you engage with them. Invoicing is an important part of customer communication and demands you use every ounce of potential that digitalization has to offer.

With this week’s contribution we start a series of blogs about digitizing invoices and discuss the importance of clear-cut invoices to make it as easy as possible for your customers to pay their digital bills.

In the first one in a series of blogs we cover the impact of digitalization on invoicing and why you should make your invoices as clear as possible.

Christmas comes early this year. 🎁 The Scriptura Engage Web Designer, part of the Design Studio, just got a major update...
20/11/2019

Christmas comes early this year. 🎁 The Scriptura Engage Web Designer, part of the Design Studio, just got a major update. As of now, you can use the easy-to-use solution, which empowers business users to create multi-channel, responsive and actionable communications, to create pdf communications with the greatest of ease. This update will allow you to boost business empowerment, further increase your operational efficiency and heavily reduce the time-to-market of your customer communications.

Read this week’s blog to discover all the new features that come with the latest update.

The latest update of our Scriptura Engage Web Designer allows for the creation of PDF communications. Discover more about the update in this blog.

Businesses today are met with new marketing concepts left, right and center. When concepts like multichannel, crosschann...
06/11/2019

Businesses today are met with new marketing concepts left, right and center. When concepts like multichannel, crosschannel and omnichannel communication are thrown into the mix, it might become difficult to tell one from the other.
In today’s blog we turn our eyes to omnichannel communication and the aspects that set it apart from multichannel communication. 👇

In this week’s blog we talk about omnichannel communication and the difference between omnichannel and multichannel communication.

All aspects of customer communications and how they come together trickle down to one thing: meeting customer preference...
30/10/2019

All aspects of customer communications and how they come together trickle down to one thing: meeting customer preferences. In this week’s blog we delve deeper into how the need to reach out to customers via the channel of their choice has led to the birth of multichannel and cross-channel communications. What is multichannel communication and are their different approaches you can take to further improve the customer experience? 👇

What is multichannel communication and are their different approaches you can take to further improve the customer experience?

When an email bounces, do you automatically send a print communication or do you ask for another email address? 🧐If not,...
23/10/2019

When an email bounces, do you automatically send a print communication or do you ask for another email address? 🧐

If not, we help you take the next steps towards more digitally mature communications as we give some pointers on how to better engage with your customers through multichannel communications! 👇

Take the next steps towards more digitally mature communications as we give you pointers on how to better engage with your customers via multichannel communications.

Our Scriptura Engage Web Designer just got better!💪We introduced web form controls which enable business users to create...
09/10/2019

Our Scriptura Engage Web Designer just got better!💪
We introduced web form controls which enable business users to create fully responsive and customizable web form templates ready to be published on a website, portal or even in apps.

Read this week’s blog to discover all the advantages! 👇

By virtue of the most recent update it’s now possible to create web forms with the Scriptura Engage Web Designer.

In last week’s blog, we introduced you to our brand new scan that helps you measure how digitally mature your customer c...
02/10/2019

In last week’s blog, we introduced you to our brand new scan that helps you measure how digitally mature your customer communications are. Today, we’ll zoom in on two very important questions that you encounter while completing the scan: ‘Can you present all communications in one dashboard that can be consulted by every department?’ and ‘Do you measure the impact of channels?’

If your answer to both these questions is ‘No’, you really should start to invest time and effort into turning this around. Read this week’s blog to find out why. 👇

In this week’s blog we discuss the importance of having a clear 360° overview of your customer communications.

In the race that is digital transformation it can be a real help to know where you find yourself. Are you lagging behind...
25/09/2019

In the race that is digital transformation it can be a real help to know where you find yourself. Are you lagging behind or ahead of the pack? How digital and interactive are your customer communications? Do you know? 🤔

In this week’s blog we discuss digital maturity and help you find out how mature your business is in terms of your customer communications.

We talk about the importance of digital maturity and help you find out how digital and interactive your customer communications are.

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