ISS Security
We have forged valuable partnerships with a number of the world’s leading manufacturers and this for more than 30 years now. A balanced and objective view of the marketplace is guaranteed, development of state-of-the-art integrated solutions to suit the specific needs of each individual customer. As a financially-secure organisation with no long-term liabilities, we are able to invest
in technology, embrace new developments and maintain the highest levels of service and performance. Our fastidious commitment to environment, health & safety, relationship management and quality control gives our customers absolute peace of mind. With a dedicated team and impeccable service record, we are able to maintain a reputable portfolio of clients and attract invitations from many of (inter)national companies. First-class managed services
We believe in working in close cooperation with our clients’ security teams. Our philosophy is to add value to the partnership by applying our expertise and experience to complement our client’s internal resources and operations. I.S.S.’s managed services are fed by our industry-leading service management system, in which we have invested heavily. Reliable and accurate management information and real-time feedback gives complete control of your security arrangements and allows early intervention and corrective action to ensure zero impact on your business activities. We are committed to ensuring we exceed client expectations and to that end, we assign a dedicated account director to oversee the running of the contract and to be fully accountable for our performance. Regular review meetings allow us to measure our performance against service level agreements and ensure project milestones are met on time and within budget. Market-leading products tailored for you
We maintain a broad and balanced view of the marketplace. Working closely with leading manufacturers, we develop integrated solutions for each client, based on their brief and requirements. Closed systems are no longer the norm, with security becoming an intrinsic element of the overall IT infrastructure. It takes a unique skill set to be able to understand the multiple layers of organisational IT, as well as the specific disciplines of the security industry. At I.S.S., we have invested heavily in ensuring that our employees’ knowledge is at the forefront of the convergence between security and the IT function. When it comes to security system design, network infrastructure design and product integration, I.S.S. should be your first port of call. Client demand has led to pan-European growth
The last 2 years, we have set up offices in the Netherlands, France and Italy to support our international customers directly. We also have developed a robust partnership model to provide pan-EMEA installation and support services for European customer facilities. Several of our clients operate additionally – across Europe, the Middle East and Africa. All our local service partners (LSPs) are vetted and audited to ensure that they have the relevant technical, service and management infrastructure to comply with our high standards. Our LSPs are contracted to provide both reactive and planned maintenance activities to bring international clients a service which is second to none. Service
Our service spans everything from technical advice, consultancy and surveys through to project management, design, installation, maintenance and ongoing 24/7 support. A passion for motivation
Our pioneering attitude is key to our success and central to our approach. We retain a highly professional and motivated team of experts that are passionate about innovation – pushing the boundaries of technology to meet our clients’ evolving needs. We aim to lead rather than follow, question rather than accept. Our people constantly refine and enhance their knowledge and skills, striving always to improve on what has gone before. Constant investment in technological advancement ensures we remain at the forefront of the industry and help our clients take full advantage of any new opportunities and developments. Our partnerships with customers and manufacturers are built on integrity, trust and loyalty and we encourage the two-way exchange of ideas. By continuing this professional ethos, we look forward to providing market-leading services to both new and existing customers for many years to come.
