The focus on the Customer, high Customer Service standard and а warm welcome is the key to any success. Promise that can change a single request, a telephone call or recommendation, and turn it into a real sale. The key element of the professional image and competence is the Customer Service skills, the ability to make a rapport in a long-term and to make guests loyal to your company. For more th
an a decade Vessela Melamed has been in the hospitality industry, she has a proven track record of understanding a company’s vision, its individual parts, and how to make those parts work together to complete the whole picture. Knowing that attention to detail and making each part of the operation functional and strong are key to profitability, Vessela has developed and repositioned some of the finest and most high profile properties. She can determine if your business runs efficent and profitable and assure that all best practices are in place. This ranges from a simple business plan to trainings and creating of manuals.
