Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automa
tion. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Since its inception in 2008 in Bulgaria, Sutherland has grown to over 2,200 employees spread across 4 sites in the cities of Sofia, Varna, and Burgas. The team of professionals provides technical support and customer service in five different industries in 17 European languages.