ITCE

ITCE We support people and organizations in their Digital Transformation journey through modern consulting, training and coaching services.

We have dedicated the last two decades on doing this for some of Europe's largest businesses. We have dedicated the last two decades on helping enterprises transform their IT organization in providing high quality services to the business units and enable them to be more effective in their everyday work. Founded by a few IT enthusiasts in 1998, ITCE grew from a small training and consulting agency

into a highly respected company, known for the high quality of services and professionalism in the cooperation with customers. Every year, more than 4,000 people attend at least one of our training courses or certification exams. We have been trusted by some of the Europeโ€™s largest enterprises in supporting them achieve their strategic business and IT goals.

The Leading Learning Partners Association ๐…๐ž๐ฌ๐ญ๐ข๐ฏ๐š๐ฅ is in full swing, and Day 2 brings another session you will not wan...
11/06/2026

The Leading Learning Partners Association ๐…๐ž๐ฌ๐ญ๐ข๐ฏ๐š๐ฅ is in full swing, and Day 2 brings another session you will not want to miss! ๐Ÿšจ

Today at 2:00 PM, Angel Georgiev will share practical insights into Agentic AI and Microsoft , including how to build your own AI agent and put it to work in real business scenarios.

And that is just one of many valuable sessions featured throughout the festival. Industry experts from across the ecosystem are sharing knowledge, experiences, and practical AI applications that can help you stay ahead in a rapidly evolving business landscape.

If AI is on your radar, this is an event worth attending. The festival is completely free, and registration is still open. ๐ŸŸข

https://thellpa.com/aifestival/

For more than 25 years, ITCE has been working with organizations through different stages of their digital transformatio...
10/06/2026

For more than 25 years, ITCE has been working with organizations through different stages of their digital transformation.

Over the years, we have been part of projects across industries and countries, and we have learned that every new technology wave brings more questions than ready answers.

That experience is what gave us the confidence to host an exclusive roundtable dinner last week.

We wanted to bring together leaders and create an environment where people could openly share experiences, ideas, and perspectives. To talk about what works, what does not, and how each of us is approaching one of the most significant changes businesses are facing today.

Our discussion focused on security and readiness for AI adoption, exploring what real control over AI solutions looks like in a business environment.

In a world where technology is evolving faster than ever, the opportunity to learn from one another becomes increasingly important.

The purpose of this evening was not commercial. We came together because we believe that some of the most useful conversations happen between people who are making decisions every day, managing change, and carrying responsibility for the future of their organizations.

Thank you to everyone who joined us and contributed to the discussion. The different perspectives shared around the table reminded us that while every organization follows its own path, many of the questions we face are remarkably similar.

What if this summer could do more than recharge your batteries?The quieter months are the perfect opportunity to invest ...
29/05/2026

What if this summer could do more than recharge your batteries?

The quieter months are the perfect opportunity to invest in the one asset that stays with you throughout your career: your knowledge. โ˜€๏ธ

While projects slow down and schedules become lighter, you can focus on building new skills and strengthening existing ones.

Take a look at our upcoming summer courses and find the training that best supports your role and professional goals.
>> https://www.itce.com/training-schedule/

If you are not sure which course will bring the most value, our team is always happy to help you find the right fit for your career development. ๐Ÿค—

Usually, the ServiceNow platform is meant to drive digital transformation. But over time, even well-intentioned decision...
27/05/2026

Usually, the ServiceNow platform is meant to drive digital transformation. But over time, even well-intentioned decisions can quietly reduce flexibility, increase complexity, and weaken ROI. ๐Ÿ”ป

In our latest playbook, we explore the 5 most common mistakes that undermine long-term value. From excessive customizations to growing gaps between expectations and outcomes, these challenges are more common than many organizations realize.

What makes the difference is recognizing the signals early and realigning the platform with a clear strategic vision. ๐ŸŸข

If you are responsible for ServiceNow strategy, governance, architecture, or platform operations, with this guide we offer practical insights drawn from customers' experience across complex enterprise environments.

๐Ÿ“˜ Read the full playbook here:https://www.itce.com/wp-content/uploads/2026/05/What-are-the-top-5-mistakes-that-undermine-your-ServiceNow-ROI-Playbook.pdf

Behind every confident business decision is data that tells the right story. ๐Ÿ“–๏ฟฝ๏ฟฝOur upcoming training, ๐ƒ๐ž๐ฌ๐ข๐ ๐ง ๐š๐ง๐ ๐Œ๐š๐ง๐š๐ ๐ž...
21/05/2026

Behind every confident business decision is data that tells the right story. ๐Ÿ“–๏ฟฝ๏ฟฝ

Our upcoming training, ๐ƒ๐ž๐ฌ๐ข๐ ๐ง ๐š๐ง๐ ๐Œ๐š๐ง๐š๐ ๐ž ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ ๐ฎ๐ฌ๐ข๐ง๐  ๐๐จ๐ฐ๐ž๐ซ ๐๐ˆ, is designed for professionals who want to turn raw data into meaningful insights and build analytics solutions.๏ฟฝ๏ฟฝ

During the course, participants will explore how to design efficient data models, create interactive dashboards, manage secure analytics environments, and deliver visualizations that help organizations make faster and smarter decisions.๏ฟฝ๏ฟฝ

With practical scenarios this training helps teams build the confidence to work with data more strategically and effectively.๏ฟฝ๏ฟฝ

๐Ÿšจ Ready to take your hashtag skills further? Secure your spot now >> https://www.itce.com/courses-catalogue/analyzing-data-with-power-bi-3/

19/05/2026

๐Ÿšจ Exciting news for the community in Bulgaria!

PeopleCert has officially launched three new courses from the ITIL 5 learning path: ๐ˆ๐“๐ˆ๐‹ 5 ๐๐ซ๐จ๐๐ฎ๐œ๐ญ, ๐ˆ๐“๐ˆ๐‹ 5 ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž, ๐š๐ง๐ ๐ˆ๐“๐ˆ๐‹ 5 ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž.

We are very happy to share that ITCE is already approved to deliver these new courses. This milestone would not be possible without our dedicated trainers and amazing team, who reacted incredibly fast to make these trainings available locally right from the start.

It is inspiring to see how quickly our team adapts to the latest industry developments so we can continue supporting professionals and organizations with up to date knowledge and practical expertise.

Curious about what is changing in ITIL 5, how the new learning path is structured, and what the new courses include?

๐Ÿ”Ž You can explore all the details here >>

We genuinely love how naturally knowledge gets shared between people at ITCE. ๐ŸฅนYesterday, our digital workplace lead and...
15/05/2026

We genuinely love how naturally knowledge gets shared between people at ITCE. ๐Ÿฅน

Yesterday, our digital workplace lead and ServiceNow wizard, Jelena Nedev hosted an internal practitioner workshop for the training team, and it turned into such a beneficial session for everyone involved. No pressure, no overly complicated theory, just a professional sharing real experience in a calm and supportive manner that made everyone feel comfortable asking questions and learning together.

The best part was how practical the session was, with the team discussing real work situations, sharing tips, and learning things they could immediately use in their daily tasks.

Looks like the marketing team is now ready to create dashboards on all its work after this workshop. ๐Ÿ˜„

๐Ÿšจ Excited to share that the Leading Learning Partners Associationโ€™s ๐€๐ˆ ๐…๐ž๐ฌ๐ญ๐ข๐ฏ๐š๐ฅ 2026 is officially launching, bringing t...
12/05/2026

๐Ÿšจ Excited to share that the Leading Learning Partners Associationโ€™s ๐€๐ˆ ๐…๐ž๐ฌ๐ญ๐ข๐ฏ๐š๐ฅ 2026 is officially launching, bringing together experts, partners, and organizations from across Europe for two days focused on practical applications and real business experience.

Taking place on June 10 and 11, the festival will feature more than 30 sessions across two parallel stages covering different aspects of AI transformation, from automation and productivity to collaboration and emerging technologies.

We are proud that ITCE will also be part of the program. On June 11, from 13:30 to 14:30, Angel Georgiev will present the session โ€œ๐€๐ฎ๐ญ๐ก๐ž๐ง๐ญ๐ข๐œ ๐€๐ˆ ๐š๐ง๐ ๐‚๐จ๐ฉ๐ข๐ฅ๐จ๐ญ: ๐‡๐จ๐ฐ ๐ญ๐จ ๐๐ฎ๐ข๐ฅ๐ ๐˜๐จ๐ฎ๐ซ ๐Ž๐ฐ๐ง ๐€๐ ๐ž๐ง๐ญ ๐š๐ง๐ ๐๐ฎ๐ญ ๐ˆ๐ญ ๐ญ๐จ ๐–๐จ๐ซ๐คโ€, where attendees will discover practical approaches for building and implementing AI agents that help automate tasks and optimize workflows.

One of the most valuable aspects of the festival is its strong focus on practical knowledge sharing and real use cases that organizations can apply directly in their everyday work.

AI Festival 2026 is completely free and suitable for both professionals taking their first steps with AI and teams already exploring advanced AI-driven solutions.

๐Ÿš€ Explore the full agenda and register here:
>> https://thellpa.com/aifestival/

๐Ÿ™๏ธ Architecture today is about far more than technical decisions.Modern architects are expected to connect strategy with...
08/05/2026

๐Ÿ™๏ธ Architecture today is about far more than technical decisions.
Modern architects are expected to connect strategy with ex*****on, support faster delivery, and help organizations stay adaptable as business needs evolve.

Our upcoming ยฎ for Architects training is designed to help system, solution, and enterprise architects do exactly that. ๐Ÿ˜Ž

Through practical guidance and real-world SAFeยฎ practices, participants will learn how to:
โœ… align architecture with business value
โœ… support Agile Release Trains and continuous delivery
โœ… balance long-term architectural direction with changing priorities
โœ… enable collaboration across teams at scale

The course also prepares participants for the SAFeยฎ for Architects certification. ๐Ÿฅ‡

๐Ÿ‘‰ Learn more >> https://www.itce.com/courses-catalogue/safe-for-architects/

05/05/2026

Agile teams move fast, but managing customer workflows should never slow them down. ๐ŸŒ

ServiceNow brings clarity and structure to customer work, helping teams stay aligned, responsive, and focused on delivering value. From improved visibility to smoother collaboration, it is designed to support the pace and priorities of modern environments.

Curious how it fits into your workflow? Explore Mariyaโ€™s latest blog article to discover a more structured and effective approach to project ex*****on.
>> https://www.itce.com/short-servicenow-cwm-guide-for-agile-teams/

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111B Tsarigradsko Shosse Boulevard
Sofia
1784

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Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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