Pontica Solutions

Pontica Solutions We deliver innovative customer experience and digital solutions to our clients in 20+ languages.

📌Founded in 2015, Sofia, Bulgaria

📍 May 2022 opened an office in Burgas, Bulgaria

📍 June 2021 opened an office in Kraków, Poland

📍June 2020 opened an office in Varna, Bulgaria

🏆Steve® Silver winner, the 2022 awards for Sales and Customer Service/Customer Service Department of the year/Stuart

🏆Steve® Silver winner, the 2022 awards for Sales and Customer Service/Customer Service Department o

f the year/Elvie

🏆Employer Brand Stars 2022, Gold winner

🏆Steve® Silver winner, the 2021 awards for Sales and Customer Service/Customer Service Department of the year/Stuart

🏆Steve® Gold winner, the 2020 awards for Sales and Customer Service/Customer Service Department of the year/Bandai Namco Entertainment Europe S.A.S.’s Customer Service

🏆People's Choice Stevie® winner for favorite companies, the 2019 International Business Awards/ Business Services

🏆Stevie® Silver winner, the 2019 international Business Awards/ Founding Team of the Year - Business Services

🏆Stevie® Bronze winner, the 2019 international Business Awards/ Company of the Year - Business Services

🏆European Business Awards 2019/ Ones to watch in Europe List

🏆Stevie® Bronze winner, the 2017 international Business Awards/ Startup of the Year - Business Services Industries

Meet this week's People of Pontica, Martin Toshev, Solution Architect. ⭐Martin is a seasoned technology professional, pr...
14/08/2026

Meet this week's People of Pontica, Martin Toshev, Solution Architect. ⭐

Martin is a seasoned technology professional, proud to be one of the leaders of the Bulgarian Java User Group and a frequent speaker at tech conferences around the world. With more than a decade of sharing knowledge and consulting on a wide range of projects, he's built an impressive career at the intersection of technology, innovation, and community. 💭

He joined Pontica to contribute to a highly impactful HealthTech project, where he's been enjoying the unique challenges, meaningful mission, and cutting-edge technologies that come with the role. ⚙️

Learn more about Martin here:

Martin Toshev, Solution Architect

31/07/2026

Some colleagues come with a warning sign 🤐😆

🏆 We're proud to share that Pontica has been awarded a Gold ® Award for Great Employers for the development and implemen...
30/07/2026

🏆 We're proud to share that Pontica has been awarded a Gold ® Award for Great Employers for the development and implementation of our custom-built Human Resource Management System.

💻 Built entirely in-house, the platform transforms HR from a collection of disconnected tools into a unified, AI-powered experience covering the entire employee journey, from onboarding and development to performance, career transitions, and offboarding, while seamlessly connecting HR, Recruitment, IT, Facilities, and Operations.

Some of the results we're especially proud of:

🔹 100% employee adoption within 2 months
🔹 32% reduction in HR administrative workload
🔹 96% of requests resolved through self-service and AI
🔹 45% faster process and approval cycle times

As AI continues to reshape the workplace, we believe its greatest value lies in removing friction, simplifying everyday interactions, and enabling people to focus on work that matters most. This recognition reflects our commitment to continuously improving the employee experience through innovation, automation, and data-driven decision-making.

A huge thank you to everyone who contributed to this achievement. This award belongs to the teams whose ideas, expertise, and dedication made it possible. 👏

Read more here: https://ponticasolutions.com/pontica-wins-gold-stevie-award-for-great-employer/

The Stevie Awards

29/07/2026
What a way to wrap up this year’s Charity Beach Volleyball Tournament! 🏐 This past weekend, Varna brought the energy, th...
28/07/2026

What a way to wrap up this year’s Charity Beach Volleyball Tournament! 🏐

This past weekend, Varna brought the energy, the sunshine, and the competitive spirit - and we couldn't have asked for a better finale.

With 25+ teams on the sand, great matches, amazing sportsmanship, cool music, and plenty of good vibes, the day was a true celebration of community, teamwork, and a cause that matters. 💙

🏆 A huge congratulations to our champions, Team Ronaldo👏

Most importantly, every team, participant, and supporter contributed to something bigger. The funds raised throughout the tournament will support Заедно в час / Teach for Bulgaria and their "Model Schools" ("Училища за пример") program, which helps train and support school teams across Bulgaria, creating lasting improvements in teaching, school leadership, and student development. 🎓

And we're not stopping here. We'll be back next year - bigger, better, and even more exciting, so stay tuned! 🔔

Until then, thank you for playing, cheering, supporting, and helping us make a difference. 🙏

🎙️ People of Pontica: Meet Gabriela Angelova ✨Over the past three years, Gabriela has been part of three different proje...
24/07/2026

🎙️ People of Pontica: Meet Gabriela Angelova ✨

Over the past three years, Gabriela has been part of three different projects, continuously expanding her knowledge, taking on new challenges, and achieving important professional milestones along the way.

Looking back on her journey, she is most proud of the goals she has accomplished, the valuable experience she has gained, and the incredible people she has met. 💙

When she's not at work, you'll most likely find Gabriela spending time with friends - preferably by the sea 🌊. She also enjoys staying active through pilates, spinning, and gym workouts.

👇 Learn more about Gabriela:

Gabriela Angelova, Senior Analyst - Holistic Underwriting & Compliance

Varna, you did it! We’re officially fully booked! ✅The response to our Pontica Charity Beach Volleyball Tournament has b...
23/07/2026

Varna, you did it! We’re officially fully booked! ✅

The response to our Pontica Charity Beach Volleyball Tournament has been incredible, and all spots for the Varna tournament are now filled!

A huge thank you to everyone who signed up and showed their enthusiasm for a day of sport, summer vibes, and supporting a good cause. Seeing so much interest has been truly inspiring.

And here’s some exciting news: because of the overwhelming response, we’re already thinking ahead. Next year, we may extend the tournament to two days instead of one to welcome even more teams to the sand. 🌊☀️

📧 To everyone who’s registered - you will receive a registration confirmation with all the details about the event very soon.

🗓️ We can’t wait to welcome you this Sunday, at 09:00, Asparuhovo beach.

Bring your team spirit, your best game, and get ready for an unforgettable day. See you on the sand! ✨


Благодарим, Варна! Всички места за благотворителния ни турнир по плажен волейбол вече са заети. ✅

Благодарим на всички, които се записаха и избраха да бъдат част от ден, изпълнен със спортен дух, летни емоции и добра кауза. Радваме се, че инициативата предизвика толкова голям интерес.

А това ни дава още една идея за следващото лято – заради големия интерес вече обмисляме турнирът да се провежда в рамките на два дни вместо един, за да можем да посрещнем още повече отбори на пясъка. 🌊☀️

📧 А за всички, които успяха да се запишат - ще получите имейл с потвърждение за регистрация и детайли за събитието съвсем скоро.

🗓️ Нямаме търпение да се видим на пясъка тази неделя, ня плажът Аспарухово от 09:00.

Чакаме ви! ✨

This past weekend, we kicked off the fourth edition of our Charity Beach Volleyball Tournament in Sofia, at the Beach Ma...
22/07/2026

This past weekend, we kicked off the fourth edition of our Charity Beach Volleyball Tournament in Sofia, at the Beach Mania Home Mania Home courts, and what a day it was! 🏐

From the very first serve to the final point, the courts were filled with amazing energy, friendly competition, teamwork, and plenty of smiles. 🙌

Thanks to all joiners, we also raised funds in support of Заедно в час / Teach for Bulgaria and their “Model Schools” (“Училища за пример”) program, helping create lasting change in schools and communities across the country.

A huge thank you to all participants, supporters, volunteers, and friends who made the day so special. And, of course, congratulations to our champions: the Bravo Sashko team! 🏆

Special thanks to DEVIN Active for keeping everyone hydrated throughout the day. 💧

But we’re not done yet!
📍 Next stop: Varna, Asparuhovo Beach | 📅 July 26 (Sunday), 09:00
Register here: https://docs.google.com/forms/d/e/1FAIpQLScwpUgPEgitwBrftaIQttAN6q0Wc0Q0iECFoTojpxIeQxEaFQ/viewform

Whether you’re competing, cheering from the sidelines, or simply joining for the atmosphere, we’d love to see you there.

We can’t wait to see you on the beach! 🌊

Our People of Pontica in the spotlight this week is Maya Ivanova! ✨Maya is a Know Your Business Analyst whose profession...
10/07/2026

Our People of Pontica in the spotlight this week is Maya Ivanova! ✨

Maya is a Know Your Business Analyst whose professional journey combines strong legal expertise with a passion for compliance and risk prevention.

After spending nine years as a legal advisor, she transitioned into the Fintech sector, where she has dedicated the last five years to compliance, AML, and fraud prevention. 🛡️

Today, Maya brings this valuable experience to her role at Pontica, helping create secure and trusted processes while continuously growing her expertise in the field.

Outside of work, she enjoys staying active through sports and getting lost in a good book. 📚

Learn more about Maya here:

Maya Ivanova, Know Your Business Analyst

Address

Office A, 2 Ivan Abadzhiev Str, Floor 3
Sofia
1784

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