IT Service management (ITSM), and ITIL, is all about delivering IS/IT (systems, network, computers etc) as services. There is a strong business focus and also process orientation. ITIL is used in more than 3500 companies worldwide and are quickly becoming the de facto best practice. Also there is a ISO-standard, ISO 20 000 which is the formalization of ITSM/ITIL are very frequently used in outsour
cing contracts as a “must have”, at least in several European countries. Penguin Consultants, with our senior accredited ITIL trainers and senior IT Service Management consultants will help you in getting the best practises from the ITIL framework that are best suited for your situation and your goals. Penguin Consultants will help you with increasing the business value of IS/IT! We have a great track record of helping organizations increase operational excellence and optimize costs! Do you want to learn more about IT Service management and ITIL, why not know more about what kind of opportunity lies there within for you and/or your company? Penguin Consultants will gladely make you understand what is in it for you!
