16/10/2021
Times have changed and social media marketing has become not only a necessity but the “make or break” tool for businesses! How are you using social media to benefit your business?
In 2021, the most popular social media trends are:
🟣 Video content- Instagram has made video content #1 on the algorithm. Many users have found that reels, video content on stories and animations helped to boost their interactions.
🟣 Influencer Marketing- Users with large followings have found themselves being the temporary faces for many brands! This helps small businesses a lot because it allows the influencer’s followers to cross-over to the brand.
🟣 Social media for customer service- customers don’t pick up the phone anymore and that is fine! Make sure that you respond to comments and messages in a timely manner by setting up automated responses.
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