Scratch Power

13/04/2023

03/03/2021

Good Morning,

We are pleased to announce that the scratch power platform is back up and running. We really do apologise for all the inconvenience caused. Please do feel free to start transacting.

Regards,

Scratch Power Team

08/02/2021

Good Day, we truly apologise for the delays in resolving the electricity issue. We are still in the thick of the problem. We are really hopeful that we will have this resolved before the end of the week. We had hoped this would have been resolved by the end of the week last week, but unfortunately not. We sincerely ask that you please bear with us as we work tirelessly to resolve the problem and get you back up and running.
We expect to have this resolved before the end of the week, and we will definitely keep you updated if anything changes.
We sincerely apologize for all the inconvenience this has caused, and the effects on your business.

Regards,

Scratch Power Team

29/01/2021

Good Day, we are unfortunately currently experiencing a major downtime with our platform. This has been since yesterday. We are actively working to resolve the issue as soon as possible, and we will keep you updated as soon as we are back up and running. If you are an agent, please do not worry, your account balance will not be affected. If you have purchased a Scratch Power scratch card, please be rest assured that your card will still be valid. We sincerely apologise for the inconvenience this has caused and is causing. We assure you that we will be back up to normal operations ASAP. Thank you very much for your understanding. We will keep communicating on the progress.

Regards,

Scratch Power Team

17/12/2020

02/08/2020

The situation has now been resolved.Please buy your electricity from your nearest Scratch Power outlet.Thank you for your most valuable support.