11/03/2026
Hello Everyone. We will be having walk-in interviews on Friday 03/13/2026 from 8am - 3pm. Job Description details below.
We are seeking a medically trained person to join our team. The successful candidate will handle inbound and outbound calls related to health services, provide accurate medical information within their scope of training, and assist patients or clients with health-related inquiries in a professional and compassionate manner.
Key Responsibilities:
* Answer incoming calls from patients or clients seeking medical information or assistance.
* Provide guidance based on medical training while following company protocols and policies.
* Schedule appointments, process service requests, and update client records.
* Accurately document call details and maintain confidential medical information.
* Deliver excellent customer service with empathy and professionalism.
Requirements:
* Medical training or certification (e.g., Nurse, Medical Assistant, EMT, Paramedic, or similar healthcare background).
* Strong communication and listening skills.
Ability to explain medical information clearly to callers.
* Basic computer skills and ability to use systems.
* Ability to work in a fast-paced environment and handle sensitive situations calmly.
Preferred Qualifications:
* Previous call center or telehealth experience.
Knowledge of medical terminology and patient care protocols.