Crestcom - Fraser Valley, BC

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Crestcom - Fraser Valley, BC With over 27 years of experience in sales and management, Steve Coleman has dedicated his career to helping businesses and leaders thrive.

Specializing in leadership development, operational excellence, and strategic management.

Keeping good people is one thing. Creating an environment where they want to contribute, advocate for the business, and ...
10/15/2026

Keeping good people is one thing. Creating an environment where they want to contribute, advocate for the business, and represent it well is another. Karim Amrani shared a lesson from his Crestcom experience that stuck with him.

The worst time to discover your organization's weaknesses is during a crisis. After experiencing the collapse of Wirecar...
10/14/2026

The worst time to discover your organization's weaknesses is during a crisis. After experiencing the collapse of Wirecard, one of Europe's largest corporate fraud scandals, Laura McCracken learned firsthand what happens when governance, leadership, and culture fail.

On this episode of The Leadership Habit, Laura joins Jenn DeWall to share five pillars of organizational resilience and practical ways leaders can prepare their teams for the unexpected. Because resilience isn't built when everything goes wrong. It's built in how you lead every day.

Listen to the conversation: https://crestcom.com/blog/2026/10/09/building-organizational-resilience/

It happens in almost every meeting: someone proposes a decision, people glance around the room, and one by one, everyone...
10/12/2026

It happens in almost every meeting: someone proposes a decision, people glance around the room, and one by one, everyone nods along, even when something feels off.

Before the group moves on, try asking one simple question: "What are we missing?"

It's a small shift, but it gives people permission to actually say what they're thinking instead of just going along with the room.

Not every workplace win needs a big celebration. Sometimes, you just take the win. What tiny workplace victory would you...
10/08/2026

Not every workplace win needs a big celebration. Sometimes, you just take the win. What tiny workplace victory would you add to the list?

10/07/2026

We’re quick to put explanations behind other people’s behavior. They’re resistant to change. They’re disengaged. They’re difficult. They just don’t get it.

The problem is, once we’ve decided who someone is, we tend to lead them accordingly. Curiosity gives us a chance to understand what we might be missing and respond to the person, not the assumption we’ve made about them.

Hear more from Louisa Loran on the latest episode of The Leadership Habit hosted by Jenn DeWall.

https://crestcom.com/blog/2026/09/25/how-to-lead-in-a-polarized-workplace-with-louisa-loran/

10/01/2026

A bad hire can cost a lot more than the salary.

In a 2025 Robert Half survey, 30% of U.S. hiring managers said they had made a hiring mistake in the previous two years, and 57% said the mistake contributed to additional turnover on their team.

Jeff applied hiring practices he learned through Crestcom, including asking better interview questions and involving his team in the hiring process. He estimates those changes have saved more than $50,000 per hire.

Your team doesn’t have to agree on everything to work well together. But they do need to stay curious enough to listen, ...
09/30/2026

Your team doesn’t have to agree on everything to work well together. But they do need to stay curious enough to listen, challenge their assumptions, and keep moving toward a shared goal.

On the latest episode of The Leadership Habit, Jenn DeWall talks with executive advisor and author Louisa Loran about leading in a polarized workplace and what leaders can do to build trust, encourage productive disagreement, and keep people connected through uncertainty and change.

Listen to the latest episode: How to Lead in a Polarized Workplace with Louisa Loran.

https://crestcom.com/blog/2026/09/25/how-to-lead-in-a-polarized-workplace-with-louisa-loran/

Disagreeing with your boss can feel risky. Staying quiet when you see a problem can be risky, too.The goal isn’t to agre...
09/29/2026

Disagreeing with your boss can feel risky. Staying quiet when you see a problem can be risky, too.

The goal isn’t to agree on everything. It’s to know how to push back in a way that adds something to the conversation. Bring context. Explain the tradeoff. Offer another path. And remember, challenging an idea doesn’t have to mean challenging the person.

Save this one for the next time you need to speak up.

09/25/2026

The better AI gets, the more important it becomes to know when to question it.

AI can analyze the data, generate the options, and recommend what to do next. But deciding what actually makes sense? That still takes human judgment.

Companies are spending a lot of time figuring out how to get better at AI. Getting better at the human part matters too.

Keep investing in the skills technology can’t replace. Learn more about Crestcom’s leadership development programs: https://crestcom.com/leadership-trainer/steve-coleman/

Address

3389 McKinley Drive
Abbotsford, BC
V2S8M8

Telephone

+16043163905

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