08/30/2026
📢 **A MESSAGE TO OUR CUSTOMERS & COMMUNITIES**
Over the past several years, **UpLink Communications** has continued to grow, adapt, and invest in better ways to connect the communities we serve.
Recently, you may have seen posts, emails, or other communications suggesting that UpLink has sold its customers, stopped offering Internet service, or is leaving the market.
We want to clear that up:
💙 **UPLINK ISN’T GOING ANYWHERE.**
🔄 **WHAT IS ACTUALLY CHANGING?**
We have made the decision to stop offering Internet service over the **third-party Eastlink Cable Network**.
This change applies **only** to customers receiving UpLink service through that third-party cable network. Those services relied on infrastructure and wholesale relationships that UpLink did not own or fully control.
❌ UpLink has NOT sold our company.
❌ UpLink has NOT stopped providing Internet service.
❌ UpLink has NOT stopped building and expanding our networks.
In fact, **we’re doing the opposite.**
🚀 **WE’RE SHIFTING OUR FOCUS TO NETWORKS WE OWN!**
Going forward, we are concentrating our resources, investment, and technical expertise on **UpLink-owned and operated infrastructure.**
That means continuing to invest in:
🟦 **Expanding our fibre networks** to connect more homes, businesses, and communities.
📡 **Upgrading our wireless network with new 6G technology** for increased capacity, performance, and reliability.
⚡ **Adding network capacity and redundancy** as our customer base grows.
🏗️ **Building new infrastructure** throughout the communities we serve.
🔗 **Reducing our reliance on third-party networks** where important decisions and service issues can be outside of our control.
When we own and operate the network, **we control the equipment, capacity, upgrades, maintenance, and future direction of that network.**
Most importantly, it gives our team greater control over the **quality and reliability of the service we provide to you.**
💡 **WHY ARE WE MAKING THIS CHANGE?**
UpLink was built to do more than simply resell Internet service.
**We build networks.** 🛠️🌐
We believe our customers are best served when the infrastructure connecting their homes and businesses is infrastructure that **we own, operate, maintain, and continually improve.**
Exiting the Eastlink third-party cable market allows us to put more of our time, capital, and technical resources into doing exactly that.
💙 **OUR COMMITMENT HASN’T CHANGED**
You will continue to see UpLink crews:
🧵 Installing and expanding fibre
📡 Upgrading wireless sites
⚡ Increasing network capacity
🏗️ Building new infrastructure
📍 Expanding our coverage into more communities
Our focus is simple:
🔵 **Stronger Fibre Networks.**
📡 **Next-Generation 6G Wireless.**
🏗️ **Infrastructure We Own and Control.**
💙 **Better Service for Our Customers.**
**We’re not stepping away.**
We’re focusing on what we do best — **building and operating our own networks.**
To our customers and communities who continue to support UpLink: **thank you.** 🙏💙
We’re excited about what we’re building and where we’re going next.
**UpLink Communications Inc.**
🚀 *Building What’s Next.*
