08/10/2026
Bonnyville Regional Fire Authority has 2 openings for Emergency Communications Officers to join their team!
*Full Time, permanent
* Part Time, temporary
Duties and Responsibilities:
1. Emergency Call Handling
2. Dispatching Emergency Services
3. Information and Data Management
4. Public Safety Support
Skills:
- Clear verbal and professional written communication; ability to actively listen to distressed callers.
- Critical thinking to assess situations and prioritize urgent resources under evolving conditions.
- Ability to efficiently operate software, multiline phone systems, emergency radios, and GIS/mapping tools.
- Ability to remain calm, compassionate, and controlled during intense situations.
- Strong attention to detail while managing simultaneous conversations, data entry, and workflows.
- Team player who adapts quickly to changing protocols, technology, and operational demands.
- Ability to follow operational dispatch algorithms and strict privacy regulations.
Requirements:
- Grade 12 diploma or equivalent.
- Ability to provide Criminal Record Check.
Hours of Work:
- 12-hour, day and night shifts.
Wages:
- Range from $29.27 - 38.47.
Interested applicants are invited to submit their resume and cover letter to: [email protected].
*Please note that only those selected for an interview will be contacted.
