09/06/2026
One of the best things a former client can tell you is that the work is still working years later.
Last week, Deanna Dannell from Lumenus told me that their funded autism teams were showing strong staff and team engagement, and when she asked what had contributed to that, the answer came back in part to work we had done together three years earlier.
We had spent a year helping the leadership team get clear on how they wanted to work together, then practice the behaviours and conversations needed to make that real across their teams.
Deanna told me:
“We probably wouldn’t be where we are if we hadn’t done that work with you.”
That’s the part that matters to me. The goal was never to run a good workshop or create a document people remembered. It was to build the capability inside the organization so the work could continue long after I was gone.
And three years later, it is.