09/10/2026
We hear a lot about the “sandwich generation.”
For some people, it means toddlers at home and trying to figure out how to return to work.
For others, it’s teenagers, sports, school, kids heading off to university… while at the same time, Mom or Dad suddenly needs more help.
Maybe there’s been a new dementia diagnosis.
Maybe they’ve just come home from the hospital.
Maybe the calls are starting at all hours, medications need to be organized, appointments are piling up, and you’re realizing that what used to be manageable… isn’t anymore.
And somewhere in the middle of your already very full life, you open Google and type:
“How do I find a caregiver for my aging parent?”
Then 15 home care agencies pop up.
Now what?
I think this is the part we don’t talk about enough. Finding help can actually feel like one more thing you have to figure out when you’re already overwhelmed. We hear this from families all the time.
So I put together a very simple guide for families who are at that starting point! Share it and help out your neighbour or friend you went out for coffee with last week.
What should you ask an agency?
How do you narrow down the list?
What are the green flags?
And how do you know who might actually be the right fit for your family?
You don’t have to call every agency in the city.
Start with a few. Ask the same questions. Pay attention to how they communicate with you, whether they actually listen, and whether you leave the conversation feeling clearer and more supported.
Listen, you’re not just hiring someone to come into a home. You’re trusting someone with a person you love.
That matters to you, to your loved one, and to us.