Integrity Mechanical Inc. was founded in 2003 by Kevin and Paula Marois. We saw the need for competent technicians to sell and service Dry-cleaning and Laundry equipment. The company name was carefully chosen to express the standard for every interaction with customers, suppliers and staff. The goal at IMI is to ensure that every job is done correctly and to the best our ability. The customer must
be satisfied with the repair. Our work needs to be done in a timely manner and at a reasonable cost. Our approach to our customers is that if “they don’t succeed, we won’t succeed.” We hold regular training sessions at our office to help our customers improve their craft. We have recently expanded our hours. We have technicians available from 6:00 AM to 6:00 PM, Monday to Saturday. IMI has always done a lot of boiler work and worked well with ABSA (Alberta Boilers and Safety Association). In 2005 IMI received a certificate of Authorization from ABSA authorizing them to do Boiler External Piping. That QC program has been renewed every 3 years and IMI currently does about 50 inspections per year. One of the keys to our customers’ success is the equipment that we sell. We represent the best machines available in the world. We handle the full range of equipment to outfit a Dry-cleaning plant. We stock parts for our machines and our technicians undergo regular training. We attend the international shows looking for ways to help our customers succeed better. Kevin recently travelled to Amsterdam with a customer to look at a new brand of machine to do industrial cleaning.
