Custom Learning Systems Group Ltd.

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Custom Learning Systems Group Ltd. Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Custom Learning Systems Group Ltd., Business service, 2133 Kensington Road NW # 200, Calgary, AB.

Creating a 5 star culture of healing kindness for 40 years, our engagement experts partner with providers in the healthcare sector to improve patient experience, caregiver engagement, and physician satisfaction. "We make a difference in the lives of people who make a difference in the lives of people"

At Custom Learning Systems we believe in educating and empowering caregivers in every role to transform the patient experience. Our team works closely with healthcare organizations to ignite leadership, elevate frontline engagement, and cultivate meaningful connections through the development of patient relationship experts. Through an innovative, multi-disciplinary approach which includes on-site and online training, coaching, and a vast array of implementation tools, forward-looking healthcare organizations have achieved true and sustained 5-star transformations.

Strategy doesn't change culture. Implementation does.Next week, the Family Health West Service Excellence Council will s...
10/07/2026

Strategy doesn't change culture. Implementation does.

Next week, the Family Health West Service Excellence Council will share their real-world journey from patient experience strategy to implementation.

Join us for Turning Strategy into Action: A Real-World Service Excellence Journey to hear what worked, what they learned, and what it takes to build consistency and accountability over time.

If you're working to turn your patient experience goals into everyday practice, this is a conversation you won't want to miss.

October 14, 2026 | 11am Central
Register now:
https://us06web.zoom.us/meeting/register/8kyKgCYXT9GFd-It2qtoWQ

10/02/2026

Are you ready to elevate the patient experience?

Join us in Reno, Nevada, for an incredible 3 days of learning, connection, and inspiration! Network with over 400 attendees, hear from 7 mainstage speakers, and choose from 40+ breakout sessions woth practical tools for shaping the future of patient experience and employee engagement.

Don’t miss out on this opportunity to connect and grow.
Learn more at: https://hcsec.zohobackstage.com/26thAnnualHealthCareServiceExcellenceConference

Our Engage Webinar with Richard Hadden is coming up next week!Beyond the Hire: Building a Workforce That Stays will expl...
10/01/2026

Our Engage Webinar with Richard Hadden is coming up next week!

Beyond the Hire: Building a Workforce That Stays will explore what happens after the hiring process — and how organizations can create an employee experience that supports engagement, retention, and long-term workforce stability.

Thursday, October 8 | 1:00 PM Central
Register now: https://us06web.zoom.us/meeting/register/0PdaBAO3QRGKyHBJisg6UQ #/registration

What does Service Excellence actually look like once the strategy is on paper?The Family Health West Service Excellence ...
09/30/2026

What does Service Excellence actually look like once the strategy is on paper?

The Family Health West Service Excellence Council is pulling back the curtain to share what they learned while putting their Service Excellence Initiative into practice.

Join us for Turning Strategy into Action: A Real-World Service Excellence Journey and explore the challenges, lessons, and practical approaches that helped Family Health West build greater consistency and accountability.

You'll learn about:
→ Turning patient experience goals into action
→ Strengthening service recovery
→ Connecting process improvement to patient experience
→ Creating internal frameworks that support accountability

Real experience. Real lessons. Practical takeaways.

October 14, 2026 | 11am Central
Register now:
https://us06web.zoom.us/meeting/register/8kyKgCYXT9GFd-It2qtoWQ

09/25/2026

The best ideas come from people who understand the work.
That includes CLS Implementation Specialists, VPPIs, and leaders who work alongside healthcare organizations every day.

Join us for three days of learning, connection, and inspiration.
40+ breakout sessions.
One community shaping the future of healthcare service excellence.

Join us in Reno, Nov 9–11.
Learn more at:
https://hcsec.zohobackstage.com/26thAnnualHealthCareServiceExcellenceConference

What makes an employee want to stay?Keeping great employees takes more than a competitive hiring process. The experience...
09/24/2026

What makes an employee want to stay?

Keeping great employees takes more than a competitive hiring process. The experience employees have after they are hired — from onboarding and mentorship to engagement and workplace culture — can make all the difference.

Join Richard Hadden for Beyond the Hire: Building a Workforce That Stays on October 8.

Learn practical ways to:
- Create a better candidate and hiring experience
- Build stronger onboarding and mentorship practices
- Recognize the factors that contribute to turnover
- Strengthen employee engagement
- Create a culture that supports retention

Whether you're in HR, recruitment, leadership, nursing, or workforce development, this free webinar offers strategies you can put into practice.

October 8 | 1:00 PM Central
Register: https://us06web.zoom.us/meeting/register/0PdaBAO3QRGKyHBJisg6UQ #/registration

Address

2133 Kensington Road NW # 200
Calgary, AB
T2N3R8

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

1-800-667-7325

Website

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