Sea Hawk Business Innovation Inc, Campbell River, BC (2026)

03/19/2020

Public Health Roles and Responsibilities : Customer Code of Conduct

For processes to achieve desired outcomes, it’s essential that everyone knows their role and responsibilities. Public health is a shared responsibility among government, business, and individuals. Although I’ve received countless emails from businesses describing how they’re meeting their responsibilities during the Covid-19 pandemic, they should ensure that all customers know their responsibilities before entering the place of business.

All businesses should post a Customer Code of Conduct at entrances advising customers of their responsibilities. Customers will then know what is expected of them, and will be reassured that the customer next to them (hopefully no closer than 2 m) also knows what’s expected.

Feel free to use the sample Customer Code of Conduct as a guide, and create one for your business.

03/05/2020

TeleHealth : Get non-urgent medical care without getting or spreading infectious disease

Covid-19 (Coronavirus) is spread by coughing, sneezing, and poor hand hygiene. Stay home when you’re sick, minimise exposure to people who are or might be sick, and take sensible precautions when around those who are or might be sick. This is particularly important for people at higher risk, i.e. the elderly, those with pre-existing conditions, and people with disabilities.

Strategies, good processes, and clear responsibilities make best use of limited resources. We can make smart use of telehealth (telemedicine) and other health care resources to get non-urgent medical care while minimising risk of infection to ourselves and others. In British Columbia, you can call 8-1-1 for free health recommendations from a health professional, or use healthcare mobile applications (e.g. Babylon by Telus Health) to check symptoms and remotely consult with doctors. Your Medical Services Plan (BC MSP) will cover the cost.

Telehealth

• Gives you medical care when you need it, without being exposed to infectious disease going to and from a medical facility, or while you’re there. A medical professional may advise you to go to medical facility for treatment but will help you get there safely and ensure the facility is ready for you.

• Keeps infectious patients away from medical staff and other patients in doctors’ offices, medical clinics, and emergency departments. Infectious patients also don’t expose others to infection going to and from the medical facility in private vehicles or on public transit (e.g. taxis, bus).

• Frees up medical facilities and staff for patients who really need in-person care. It’s hard to set a fracture over the phone.
So put a phone in your first aid kit, and use it for non-urgent medical recommendations or care.

03/02/2020

Virus Prevention : Sometimes the Best Tech is No Tech

Information is only of value if it’s available to support decisions. Low-cost posters put information in front of people where they need it, when they need it, without fail. For example, proper hand-washing instructions should be posted in every washroom and kitchen (www.vch.ca/Documents/How-to-handwash-poster.pdf). Infectious disease prevention and containment check-lists should be posted in every home, school and business.

Technology can be used to quickly and efficiently distribute information. PDF posters can be placed in an authoritative, accessible, central information repository (i.e. a government CDC website) for download and printing by individuals and organizations. They could then register to be notified by email or twitter of updates to ensure they have the latest version.

12/14/2019

There’s Gold among the Silver

Experience provides confidence to apply knowledge. Sports teams call this the “veteran presence.” Recent “silver-haired” retirees can be a source of expertise that is gold to organisations. Their judgement enables them to quickly sort out what’s important and explain why it’s important. Retained on a part-time basis, recent retirees are proven quantities who have knowledge, experience and business relationships that enable them to “hit the ground running.” Organisations can use them to mentor and support staff, review and advise on key projects, and provide surge capacity. This improves efficiency and contributes to staff development, a key factor in employee recruitment and retention. Finding productive employees or contractors is a challenge that takes time and resources. Retired employees are proven quantities who may be enticed to work part-time on things they like to do, with people they like to work with. So at the next retirement party for a truly valuable employee, sidle up to them and inquire if they’d like some post-retirement, part-time work. Maybe you’ll strike gold.

01/10/2019

Career Mentoring : Pay it Forward

As an alumnus of the University of British Columbia, I have the privilege of volunteering as a mentor for students and graduates. I benefited greatly from several mentors throughout my career, and count many of them as friends. I think transferring knowledge, values and ethics to the next generation is more important than transferring genetic material or a last name.

I developed the 1-Minute Mentor framework and some supporting tools to help me mentor. If you're interested, you can check out my blog at SeaHawkBI.com/blog, and the tools under Career Coaching and Mentorship at SeaHawkBI.com/services.

11/26/2018

Winning at the Game of Life

It’s a good idea to periodically perform a Personal Situation Assessment to confirm your objectives, develop strategies and refine your plan, inventory your capabilities, and look around for opportunities and threats.

Objectives set direction and goals. Strategies make smart use of limited resources. A plan implements strategies to achieve an objective. Objectives don’t have to be perfect, just “perfectly good enough” to take the next step.

To win at the game of life, acquire strengths, address weaknesses, seize opportunities, and clear threats as you move towards your objective. Resilience and adaptability are essential to respond to changes in you and in the environment around you.

For coaching and mentoring tools, check out https://www.seahawkbi.com/services/

10/22/2018

Planned Maintenance in the Yard is Always Better than Unplanned Breakdowns in the Field

Maintaining equipment as specified by the manufacturer helps it perform as designed. Fleet management telematics applications (e.g. , ) can simplify and track vehicle maintenance data to provide management with better information to make better decisions. These applications are typically purchased to improve operations by providing a real-time display of vehicle location and status. Properly configured and implemented as part of a preventive maintenance program, fleet telematics applications can
• reduce labour, operating and capital expenditures,
• improve customer service, and
• lower management stress.
particularly for specialised trucks (e.g. ). For more information, check out Fleet Maintenance under COTS Implementation here https://www.seahawkbi.com/services

02/16/2018

1-Minute Career Mentor

When people ask for career advice, here's what I tell them.

First, decide what work will be in demand and what you want to do in 5 - 10 years. To paraphrase Wayne Gretzky, go where the puck will be, not where it is or worse, where it was. Identify the competencies (knowledge, experience) that will be needed for that type of work. Make investments in learning to acquire the necessary knowledge, and take jobs to build the necessary experience.

Your plan doesn't have to be perfect, just good enough to take the next step. As you progress, you'll gain information that helps refine the objective and the plan.

Second, life is a series of decisions to meet immediate and long-term needs. Here are some factors to consider when evaluating a job opportunity:
1. Location - Will you be happy living there?
2. Partner and Family - If you have a partner or family, will
they be happy living in that location with you doing that
work?
3. People - Who will you work with, and who will work for you?
Most important, who will you work for?
4. Work - Do you like the work? Is it a step towards your
objective? Does it improve your plan?
5. Money

Turns out that (almost) no amount of money can compensate you if you don't like where you're working, your partner is unhappy, you're working for a jerk and with jerks, and doing something you don't like to do. You probably won't succeed either, which stunts career growth. It also turns out that if you're happy where you're working, your partner is happy, and you're doing something you like with people you like and respect, you'll succeed and the money will follow.

Finally, life is a journey and you can't predict the future. You can set a direction to a better place, and take steps to get there. As a friend once told me, work is something you do to fund the rest of life. You should enjoy the journey, and make sure you have a life to fund when you arrive.

02/05/2018

More Learning, Fewer "Hard Knocks"

I attended the Vancouver International Boat Show again this year to learn more about salmon fishing and check out gear. Success at anything requires skill, knowledge, experience and equipment. Learning from your own experience (the "school of hard knocks") is essential but taking a course from experts is faster and less costly. It's safer and less painful, too.

The free 1h seminars on salmon fishing put on by Tom Davis, Bill Haymond and David Korsch were excellent. Between my notes, the seminar handouts and Bill's book ("The Science of Salmon Fishing"), I have a better understanding of salmon and salmon fishing. Most important, I have some new strategies for fishing large chinook salmon because "there ain't no nookie like chinookie." I was missing a few lures so I picked them up at Pacific Net and Twine. I'm all set and pretty excited to test the new techniques.

Staff development is smart business. Training increases safety, improves efficiency, consistency, and quality that builds profit and customer loyalty, reduces product and service problems that are costly to fix, and increases job satisfaction that is key to employee retention and recruitment. Good employees like to do a good job. Having the right equipment for the job is important, too.

08/30/2017

Salmon Fishing Boundary Data for Campbell River are now Available

Fishing boundary data files for Pacific Fishery Management Areas 13, 14, and 15 are now available in Dropbox for anglers fishing for salmon out of Campbell River, British Columbia. Fishing boundary data files for Area 12 are also available for download from that site. You still need current regulations from the DFO website to determine what you can or cannot do in these areas.

I just updated the files for our fishing trip to Quadra Island, and making them available to others in Dropbox is not difficult. Placing data in an information repository on the internet is a "Cloud" strategy for efficiently managing and distributing information, and for encouraging individuals to use it. Contact [email protected] for access to the Dropbox folder.

The screen capture from my Lowrance Insight Planner software shows PFMA boundaries in dark blue (area boundaries) and green (sub-area boundaries) with “Diamond” waypoints, Rockfish Conservation Area boundaries in red with “Stop Sign” waypoints, and areas with special management regulations (e.g. no fishing, no bait) in light blue with “Exclamation Point” waypoints. For those looking closely, the “X” waypoints are fishing spots, i.e. X marks the spot!

08/24/2017

Putting the Information in Information Technology

Information technology without information is not very useful. This is a common problem for people, business, and government. People need information to make decisions. Businesses and government need to provide information to their employees, customers, and citizens. Decisions can only be as good as the information on which they’re based. In some cases, we have the technology but we don’t have the information.

Fishing for salmon off the west coast of British Columbia illustrates the challenge of putting information in information technology. Fishing boundary information available on the internet needs to be entered in fishing vessel navigation systems (GPS) so that anglers out on the water know where they can fish, what they can fish for, and how they can fish.

As an example of “everyday innovation” involving process improvement, information management and information technology, we developed a process to compile fishery boundary data from multiple sources, enter it into a vessel GPS system, and make the datafiles available to anyone over the internet. What started out as something to help us fish legally and responsibly for salmon is now available to help others.

Highlights

Everyday Innovation. Innovation is not hard. Identify the problem, devise a solution, write it down, and improve it with use. Share it with others to provide more benefit, and to obtain more feedback.

Data Compilation. Fishing boundary data in text form found in multiple locations is converted to waypoints (spatial data), connected by routes so boundaries display as lines on a GPS plotter, and organized by type of boundary (layers).

Data Management. Data files are organized in folders by Pacific Fisheries Management Area and placed on a download site (Dropbox) so that anglers can download areas of interest to them, e.g. where they fish.

Efficiency and Accuracy. Fishing boundary data are created once (much “copy and paste” work) and placed in an information repository for use by many. Errors detected through use by many anglers can be corrected, and updated versions placed in the repository. This is an “open source” information management strategy.

This helps

Anglers who want to fish legally and responsibly. Fishing is more enjoyable when it’s easier to comply with the regulations. Makes better use of those cool vessel navigation systems, too.

The Sport Fishing industry. Complexity and uncertainty in regulations can be a barrier to those wanting to fish.

The Fisheries Management agency, which can use its limited resources for conservation and science rather than for prosecuting anglers who inadvertently stray into closed areas,

and above all

Fish and the Environment, which are better protected if we all follow regulations designed for conservation.

This is an evolving “proof of concept.” Comments and feedback are welcome.

Fishing boundary data files are now available on Dropbox for anglers fishing for salmon off Port Hardy in Pacific Fishery Management Area 12. Contact [email protected] for a link to the Dropbox folder.

08/19/2017

What’s wrong with this picture?

The water ahead is clear and my fishing partner is pretty chill (Photo 1) but look closely at the chart on the navigation system (Photo 2). It shows a boundary for a Rockfish Conservation Area (RCA 14 Lasqueti S) that is closed to , and my boat is heading towards it.

Although RCA boundary information is available in text form on the Fisheries and Oceans Canada website (Photo 3), the information is not very accessible or useful on the water. A sport fishermen needs both real-time vessel position and fish boundary data to stay out of closed areas, and fish legally and responsibly.

A little “every day innovation” can provide a solution. Fishing boundaries can be represented as waypoints and routes in the plotter. I created a waypoint for each fishing boundary coordinate (“cut and paste”) in my Insight Planner GIS (Geographic Information System), and connected them with routes so the boundaries display as lines. I then downloaded the waypoints and routes to a file on a memory card, and uploaded them into the navigation system.

To fish legally and responsibly today, looks like you need a GPS for the boat and a GIS in your tackle box. Given the large amount of fish boundary data, an information management strategy can make this process more efficient and less tedious.

Sea Hawk Business Innovation Inc

03/19/2020

03/05/2020

03/02/2020

12/14/2019

01/10/2019

11/26/2018

10/22/2018

02/16/2018

02/05/2018

08/30/2017

08/24/2017

08/19/2017

Address

Website

Alerts

Contact The Business

Shortcuts

Share

Category