Automotive Business Solutions

Automotive Business Solutions Automotive Business Solutions has been providing expert training and advice to help businesses reach

Automotive Business Solutions has been providing expert training and advice to help businesses reach their maximum potential since 2000.

This is an AI generated sketch. Your thoughts?
10/10/2025

This is an AI generated sketch. Your thoughts?

Tonight's Special. Hungarian Lecso.
08/21/2025

Tonight's Special. Hungarian Lecso.

By Appointment - a better way to shop and a better way to sell. Elevate the customer shopping experience at your dealers...
03/08/2025

By Appointment - a better way to shop and a better way to sell. Elevate the customer shopping experience at your dealership by creating a By Appointment Culture. Don’t let your customers settle for the ordinary—let them experience the extraordinary with appointment-based shopping.

Why Shop by Appointment?

Shopping by appointment offers a personalized and stress-free experience designed to put your customers needs first. Whether they're shopping for a new or used vehicle or simply exploring new options, the benefits of scheduling a visit include:

1. Your Choice of Day and Time
Life gets busy, and flexibility matters. Shopping by appointment lets you select the time and day that best fits your schedule, ensuring a seamless experience.
2. Meet with a Trusted Expert
Say goodbye to uncertainty. When you book an appointment, you’ll be greeted by someone you know and trust—never a stranger. This familiarity fosters a welcoming and comfortable environment.
3. Skip the Wait
No lines, no delays—just immediate, undivided attention. Your dedicated professional will focus solely on you, making your visit efficient and enjoyable.
4. Feel Valued and Considered
Knowing your time is respected enhances the shopping experience. When you schedule an appointment, it’s clear your needs are prioritized, and the process is tailored to you.
5. Clear Expectations
Receive a detailed summary of what to bring, who to include, and what to expect during your visit. This preparation eliminates surprises and ensures a smooth, productive session.

The benefits for your dealership include higher closing ratios (as shown in the graphic) along with higher customer satisfaction/experience scores.

Working in the garden at the country home.
08/17/2024

Working in the garden at the country home.

While at our country home, we had visitors at our city home.
08/11/2024

While at our country home, we had visitors at our city home.

How I spent Friday and Saturday.
07/14/2024

How I spent Friday and Saturday.

Focusing solely on data entry in your CRM (Customer Relationship Management) system can sometimes lead you down a slippe...
04/21/2024

Focusing solely on data entry in your CRM (Customer Relationship Management) system can sometimes lead you down a slippery slope where you lose sight of your primary objective: selling vehicles. It's akin to getting lost in the weeds and forgetting the bigger picture.

Imagine you're knee-deep in alligators, dealing with the nitty-gritty of inputting information, updating records, and managing the database. In this hectic environment, it's easy to lose sight of your ultimate goal – to drain the swamp.

Selling vehicles is the endgame, the ultimate purpose of your role.
While meticulous data entry is crucial for maintaining organized records and fostering customer relationships, it should never overshadow the primary objective of generating sales. If you become too consumed by administrative tasks, you might miss out on valuable selling opportunities or neglect to prioritize customer interactions.

In essence, the analogy underscores the importance of balance. Yes, tending to the details is essential, but it should always serve the broader mission of driving sales and fulfilling your professional objectives. So, even when you're waist-deep in the minutiae of CRM management, it's vital to keep your focus on the ultimate goal of selling vehicles.

Are you a dealership or dealer group in the automotive industry looking for guidance? Have you ever considered hiring a ...
04/05/2024

Are you a dealership or dealer group in the automotive industry looking for guidance? Have you ever considered hiring a Consigliere instead of a Consultant? It's an interesting question posed by one of our fellow automotive industry professionals. Let's hear your thoughts in the comments.

ALWAYS BE WORKING YOUR TOP 10 list of potential customers. When you sell one, replace them with another and you'll alway...
03/05/2024

ALWAYS BE WORKING YOUR TOP 10 list of potential customers. When you sell one, replace them with another and you'll always be selling someone.

Create your list from those who have engaged with you. They could be internet or text leads, phone enquiries and walk-ins that have yet to buy.

When you focus on the critical few, you'll be surprised how your volume and closing ratios soar to new heights.

Snow Day in Cole Harbour, Nova Scotia.
02/03/2024

Snow Day in Cole Harbour, Nova Scotia.

CRUSHED IT! An Independent Used Car Dealer client of ours SOLD 55 units on a TARGET of 44 in January. Their Overall Clos...
02/01/2024

CRUSHED IT! An Independent Used Car Dealer client of ours SOLD 55 units on a TARGET of 44 in January. Their Overall Closing Ratio was 55%. How did they do it? By following our Performance Management Partnership formula.

Servant Leadership, Management by Objectives, Setting S.M.A.R.T. Goals, Setting Performance Standards, Daily Huddles, Weekly Sales Meetings with a Training Module and Monthly One-on-Ones.

Message me if your dealership wants to Power Past the Competition.

Month to Date Results for a dealer client and they are already at 75% of Projections for January. They've projected 44 a...
01/17/2024

Month to Date Results for a dealer client and they are already at 75% of Projections for January. They've projected 44 and have 33 MTD.

Their overall Closing Ratio is at 58%.

Address

99 Wyse Road, Suite 1100
Dartmouth, NS
B3A4S5

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