Peace Region Internet Society

08/31/2026

08/11/2026

Update - Aug 12
All services were restored yesterday evening. If you are having issues with your connection, please give us a call.

Update - Aug 11, 4:15PM
Crews have been dispatched and should be arriving shortly. CityWest, the owners of the damaged fibre lines, are reporting that repairs should be completed later this evening.

Update - Aug 11, 1:30PM
The cable company has identified that a fibre line was cut that is affecting services throughout the northern regions of BC. Their crew is investigating the issue but has not provided an ETA at this time. We will continue to monitor the outage and provide updates as they become available.

08/11/2026

Please be advised that our cable internet services are currently down in Dawson Creek, BC. The cable company is aware of the issue and is currently investigating.

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07/08/2026

Update on July 10th at 8:30AM - The cable outage has been resolved, and all services have been fully restored.

We thank everyone for their patience and understanding while fibre teams worked to resolve the issue. We appreciate your support.

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Update on July 9th at 4:30PM - Fibre contractors continue to make progress with the repairs. Estimated repair time is later this evening.

Update on July 9th at 1:00PM - Fibre contractors continue to splice but progress is slowed due to having multiple carriers working in the same space. The fibre technicians estimate to have splicing completed this evening.

Update on July 9th at 8:30AM - Crews have worked through the night to repair the cable. They are currently on the last of the 3 repairs out of a single manhole. Due to the multiple crews from different providers working in a confined space and the large number of fibres to repair, work is taking longer than expected.

Update at 3:45PM - The crews that are on site are working through the repairs. They are estimating that repairs will be complete around 11PM, however there could be additional complications.

Update at 1:00PM - Fibre contractors have pulled in enough slack to begin repairs. The cables are being prepared for splicing. An Estimated Time of Repair has not yet been provided.U

07/08/2026

Update at 11:00AM - Fibre crew continues working on a restoration plan. Teams are currently checking manholes outside the building to look for slack to see if there is enough slack to use for repairs to place a temporary fibre optic splice closure inside the building. Teams have accessed two vaults outside and is currently checking the third.

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Update at 8:25AM - The damage has been located in Edmonton, and is extensive. A construction company has cut and removed 24 ducts while working on a building. There are other providers and utility companies affected as well that will add more complexity to the situation. The crew on site is working on an ETA

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Please be advised that our cable internet services are currently down due to a fiber cut with our provider. A crew is currently investigating and working on a repair. Thank you for your patience.

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06/29/2026

We will be closed July 1st for Canada Day and will be back in the office Thursday, June 2nd. The network will continue to be monitored during this time.
Enjoy the Day!!! 🇨🇦

03/09/2026

Update - 5:00PM
We have temporarily restored power to the Wabi Hill tower and internet services are currently back online.

As BC Hydro is not expected to restore power services until tomorrow afternoon, internet services may go down again. Our team will make a second trip to the tower site this evening and deploy a generator in hopes of preventing another outage from occurring tomorrow.

We will monitor the situation and thank you for your continued patience!

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