Gotocalls

10/12/2026

10/09/2026

“Make sure you use AI for this :)”

Then I choose the best way to get there and that's the TEA ☕ from the EA Desk!

10/08/2026

The more AI takes on ex*****on, the more valuable human judgment becomes.

That may sound backwards, but when I look at how the Executive Assistant role has evolved over the past year, I see something much bigger than simply adding AI to the work.

The role is no longer just about staying organised, following up, or making sure tasks are completed. It is about understanding the business well enough to recognise what needs attention, what can move forward, what needs clarification, and what should never reach the executive in the first place.

AI can support the ex*****on, but it cannot replace the need for someone who understands the context behind the work.

This shift has been underway for some time, yet I still see EAs being measured by how well they organise rather than by how well they understand the business and support the executive.

For EVAs, this is the direction we need to keep moving towards. For executives, it is equally important to recognise that the role has changed too.

The future of executive support is not less human. It requires more judgment, stronger business understanding, and greater trust.

The role has changed, and the way we work together needs to change with it.

♻️ Repost, share, and react if you know an EVA who is still operating mainly from the old model. If you’re an executive, share it with the person supporting you.

10/01/2026

There’s a point where AI stops being a tool you use and becomes part of how the business operates. That’s where things get interesting.

Giving AI access to your systems is one thing.
Knowing what it should act on, where context changes the decision, and who owns the moment when the rule no longer fits is something else entirely.

So what does that actually look like when the work is moving?
Input comes in.
Context gets considered.
Judgment sets the boundary.
AI executes.
Someone still owns the outcome.
That’s the part worth looking at.

Take a look through, and share this with someone thinking about what AI should and shouldn’t be allowed to decide.

09/23/2026

AI can follow the workflow perfectly and still make the wrong decision.
That’s the part of AI adoption I think we need to talk about more.

The difficult question isn’t always what we can automate.
It’s what happens when the situation changes:
A deadline moves.
A priority shifts.
Two instructions conflict.
The workflow still runs.

But who decides what happens next?
That’s where the boundary between AI ex*****on and human judgment really matters.

Where does that boundary sit in your business ❓
And if this is a conversation your team is having right now,
♻️ repost it for someone who should be thinking about this too.

09/09/2026

Taking time away from your business should not create more work when you return. But sometimes an executive's absence reveals something important.
Work doesn't necessarily stop.

The problem is that context disappears with the person who holds it.
A decision waits because nobody knows who can make it.
A client message sits because nobody has the full picture.
The team stays busy, but priorities begin to drift.

That is why I believe the conversation around executive support needs to go further than managing tasks, understanding how information, decisions, priorities and ownership move through the business.
And increasingly, knowing where AI can support ex*****on without losing the human judgment and context that keep everything connected.

A CEO's absence doesn't create operational problems.
It reveals the ones that were already there.

♻️ Repost to the CEO or Exectuive who still needs to hear it.
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