05/14/2026
Newsletter that went out to all clients at 12:03am May 14, 2026 from our owner Heiner Philipp
Fibers Mostly Repaired...
Hello All Rural Net Clients,
Bell Canada had a serious network issue earlier today. They had a major fiber cut near Port Credit, Mississauga. They have fixed it partially and service is slowly returning to normal. I expect it will be fully repaired by morning. Another Mississauga ISP posted: "The damaged fibre cable has been successfully located in Port Credit. The damage is believed to be related to construction activity in the area. Contractors have assisted in exposing the cable to determine the full extent of the damage. Fibre and relief crews will continue working through the night to restore services as quickly as possible." It was nice that the excavator that broke the line helped in repairing it. Again a reminder to "Call before you dig!" The contractor will likely be presented with a $100K+ repair bill. Many 100 Gbps fiber circuits were severed. Parts of Mississauga had no internet for many hours. (Bell and Bell reseller services.)
Assuming no unexpected changes overnight, I will call this one fixed for now. Thanks for your patience. We are 100% reliant on the fiber lines we lease to bring service to our towers. When someone uses a backhoe to adjust the network, we are all at the mercy of the teams out repairing the damage. I have thought of how to make the network more independent/redundant but there is no solution that I am aware of. There just is no other lines or services available in our area.
We at Rural Net wish to again thank everyone for their continuing support of us, by choosing Rural Net as their internet provider. Please do not hesitate to text or email me if you are having any service related issues. We try to fix everything as soon as we know about it. Day or night.
Please Be Kind. Please Be Thoughtful. Giving a kind word or gesture costs nothing and can greatly improve someone's day. Take care and stay healthy.
Sincerely,
Team Rural Net
1 (855) 55-RURAL
Heiner Philipp P.Eng.
President, Rural Net
[email protected]
1 (855) 55-RURAL (Press 1 after hours)