Sunwire Inc.

Name: Sunwire Inc.
Address: 850 Barrydowne Road, Greater Sudbury, ON, P3A3T7, CA
Telephone: +17055216777

Providing innovative, secure and reliable business solutions with 15+ years in telecommunications, cybersecurity & IT and structured cabling.

09/09/2026

📊 New in SolSwitch: Scheduled Reporting

Running the same call report every week or month? Now you can let SolSwitch handle that for you.

With Scheduled Reporting, reports created through the Call Report Builder can be automatically delivered to your inbox as CSV files on a schedule you choose.

That means less time manually running and exporting reports, and easier access to the call data your team regularly relies on.

Set it. Schedule it. Let SolSwitch deliver it. Learn more about SolSwitch: https://sunwire.ca/solswitch/

09/03/2026

☎️ Business Communications Tip

Before heading out for the long weekend, take a minute to call your own business.

It’s a simple way to make sure your customers will get the experience you expect while your office is closed.

✔ Check that your holiday hours are correct
✔ Listen to your after-hours or holiday greeting
✔ Confirm calls are routing to the right place
✔ Make sure on-call or emergency options are working
✔ Test any voicemail notifications or forwarding

A quick test now can prevent confusion for customers later.

Enjoy the Labour Day long weekend!

09/01/2026

⚾ Congratulations to the 11U Jr Vees!

A big congratulations to the 11U Jr Vees on capturing the North Bay Minor Baseball Association's 11U Northern Sandlot Series Championship last month! 🏆

We're proud to support young athletes in our communities and love seeing their hard work, teamwork and dedication pay off.

Congratulations to the players, coaches and families on a fantastic season and a well-earned championship!

08/26/2026

Featured Feature: Voicemail-to-Email & Voicemail-to-SMS! 📬🔊💬

Important messages shouldn't have to wait until you're back at your desk.

With Voicemail-to-Email and Voicemail-to-SMS, new voicemail messages can be delivered directly to your inbox or mobile phone - complete with an AI-generated transcription of the message and the original audio recording.

Whether you're in a meeting, on the road or working remotely, you'll have the information you need to respond quickly and keep business moving.

It's a simple feature that helps ensure important conversations are never missed. Learn more about SolSwitch: https://sunwire.ca/solswitch/

08/20/2026

A Sunwire Cybersecurity Tip 🔒💡

Simply put: Shared passwords create shared risk.

It might seem convenient for multiple employees to use the same login, but shared credentials make it difficult to know who accessed an account, increase the risk of unauthorized access, and create unnecessary security challenges when team members leave.

A few simple best practices:

✔ Assign unique logins to each employee
✔ Enable multi-factor authentication (MFA)
✔ Remove unused accounts promptly
✔ Avoid sharing passwords through email or chat

Small changes like these can go a long way toward protecting your business. We can help you with any of the above.

08/18/2026

Business Communications Tip from Sunwire 💡☎️

Every phone call represents an opportunity. Whether it's a new customer, an existing client or an urgent service request, unanswered calls can mean missed business.

A few simple changes can make a big difference:

✔ Route calls to another team member.
✔ Enable mobile access for staff.
✔ Update after-hours greetings.
✔ Use automated scheduled routing for on-call.
✔ Use voicemail-to-email or SMS notifications.

A little preparation today can help ensure important calls don't go unanswered tomorrow. Does your business make sure important calls never get missed?

08/12/2026

Great customer service starts long before a customer needs help. 📞

Customers remember more than just how you solve a problem... they remember how easy it was to reach you in the first place. That means:

📳 Answering calls promptly.
🆑 Setting clear expectations.
💬 Following up when you say you will.
🤝 Making it easy for customers to connect with your team.

Technology plays an important role, but it's only part of the equation. Great customer service comes from having the right people, the right processes, and the right tools working together.

At Sunwire, that's the standard we strive for every day - helping businesses deliver a better experience with communication solutions that keep teams connected and customers supported.

How does your business create a great customer experience?

08/06/2026

Growth is exciting! But - it can also expose the limitations of the systems you've relied on for years.

👫 More employees.
🤙 More customer calls.
🏢 More locations.
🌐 More ways for customers to reach you.

The right communications platform should make growth easier - not more complicated. Learn more, visit https://sunwire.ca/solswitch/

08/04/2026

What if your voicemail came to you instead of waiting for you? 📬

Whether you're in a meeting, travelling between appointments or simply away from your desk, important messages shouldn't have to wait.

With Voicemail-to-Email and Voicemail-to-SMS, new messages can be delivered directly to your mobile device, helping you stay responsive wherever work takes you.

It's one of those small features that can make a big difference in day-to-day business communications.

07/29/2026

Before business gets busy, it's worth asking one simple question: Is your communication system ready?

In our latest article, we explore five practical ways businesses can improve customer responsiveness, streamline internal communication and prepare for the months ahead.

Whether you're using cloud phones, Microsoft Teams, business SMS or AI-powered tools, a little preparation now can save a lot of headaches later.

Read the full article here: https://www.linkedin.com/pulse/your-business-ready-busy-season-five-communication-questions-4qyuc/

Address

850 Barrydowne Road
Greater Sudbury, ON
P3A3T7

Telephone

+17055216777

Website

https://www.sunwire.ca/

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