Carol Roderick, PhD

Carol Roderick, PhD AI adoption for expertise-led businesses. Halifax, NS. Most expertise-led businesses are sold AI from two extremes: automate everything, or wait and fall behind.

Helping business owners bring AI into how they actually work, without losing the judgment, voice, and trust their clients depend on. Neither is useful. I help business owners find the path through, one built around how they actually work, what they have earned, and what should never be handed to a tool. Research-grounded, practically built, and designed to stick. Approved delivery partner for the Digital Nova Scotia AI Digital Adoption Program.

08/27/2026

If you have kids in swimming lessons, you know the hour.

Nineteen PDFs. Thirteen of them are regions, and three of the others aren't places at all, so you sit there wondering whether Sportball is a place you can drive to. Then a 26 page brochure. Then a blank page where you write down every kid, every course code, every day and time, and rank them because you already know your first pick will be gone.

Then you sit at the computer fifteen minutes before it opens so you can get in the queue.

This year I handed the whole hour to AI and just showed up at 10:00 with two course numbers and five backups already ranked. Both girls got Monday, same building, done at six, one drive.

It didn't do anything clever. It made the list I'd have made myself.

What's the seasonal admin hour you dread most? Mine was this one.

08/26/2026

You've probably wondered whether you show up when somebody asks ChatGPT for a business like yours.

There's a whole industry ready to sell you a number for that. Most of those numbers come from the same place: a set of prompts somebody else wrote, run a handful of times, averaged, and put on a dashboard.

One business owner put it well. A dashboard that reports one clean score is hiding the noise. Run the same prompt twice and the sources change.

You can do a better version for free. Write down twenty questions a buyer would type if they didn't know your name. Ask the same twenty every month, in more than one AI. Write down who showed up instead of you.

That won't tell you why. But it'll stop you paying for a number you can't audit.

What would you want a report like that to actually tell you?

08/26/2026

I was on Reddit, reading how people talk about using AI. This started as marketing research. I wanted to know how the people I work with describe it in their own words, somewhere nobody's selling them anything and nobody's watching.

I didn't expect to recognise it.

Every week I talk to business owners who are being told, one way or another, that they need to be using AI already. Sometimes it's a client. Sometimes a competitor. Sometimes it's their own head at two in the morning. On Reddit it was the same message with the politeness stripped out.

What interests me isn't whether that message is true. It's what people do with it.

Some take it inside and reshape themselves around it. Some refuse, knowing what it costs. And some do the harder thing, working out what's actually negotiable and what isn't, then building from there. Still getting paid. Still recognisably themselves.

I've seen that shape before. My doctoral research was about people under a completely different pressure, the pressure to turn yourself into a marketable product. Those same three responses came out of it.

So when this started showing up in my client conversations, I recognised it. Which is useful and also dangerous, because recognising something isn't the same as understanding it, and the differences here are not small.

So I'm collecting moments instead of conclusions. And the one I didn't expect is the gap that keeps showing up underneath all three. What people say they're doing with AI, and what they're actually doing. Often two completely different accounts, from the same person, forty minutes apart.

I have a theory. I don't know yet whether it survives this.

This is live research. If you've felt that pressure yourself, I'd like to hear about it.

Link in comments.

My book went to  #1.AI Jargon: A Dictionary for the Rest of Us hit  #1 Best Seller in three Amazon.ca categories on laun...
08/19/2026

My book went to #1.

AI Jargon: A Dictionary for the Rest of Us hit #1 Best Seller in three Amazon.ca categories on launch. Internet. Semantics. Vocabulary, Slang, & Word Lists.

The Internet category is the one I keep looking at. #3 was a Claude handbook. #4 was a guide to Claude Opus. #7 was Claude Code for Newbies. Real books, by people who know the tools cold.

A dictionary beat them.

That tells you something about where people actually are. Not "how do I use this tool." Something earlier than that. What are these words. Why does everyone else seem to already know them. Why do I feel like the only person in the room who has to look things up afterward.

That feeling isn't a knowledge gap. It's a design outcome. Jargon does work. It sorts people into inside and outside, fast, before anyone has said anything of substance.

I wrote the book because I kept watching capable people get talked out of their own judgment by vocabulary. Not by better arguments. By vocabulary.

Over 200 terms. A to Z. Plain language. No consultant-speak. 99 cents.

https://www.amazon.ca/dp/B0HCK7GDM3

And if you've already read it, a review helps more than you'd think.

AI Jargon: A Dictionary for the Rest of Us: Words other people understand and you pretend to.

So I did a thing. I've been quietly working on a book: AI Jargon: A Dictionary For The Rest Of Us.  I'm tired of watchin...
07/24/2026

So I did a thing. I've been quietly working on a book: AI Jargon: A Dictionary For The Rest Of Us. I'm tired of watching smart business owners nod along in meetings pretending to understand words nobody actually defined for them.... and want to have a little fun.

Here's entry one:

AI Bro.
You know this guy. Found AI six months ago, hasn't stopped talking about it since. Forty-seven-step framework. Never once asked what your business actually does.

Would love your support and please share!

Get on the waitlist so you're first to know when it's live:

https://carolroderick.ca/ai-jargon-coming-soon.

07/24/2026

Next time AI gives you something flat, don't just rewrite it and move on.

Go back to what bothered you. "This sounds generic" is a complaint. It's also a great ask that hasn't been said yet.

Say what you need. Show it what that looks like. Tell it what it needs to know to get there.

Nobody taught most of us how to ask AI for anything. We just copy, paste, and hope.

The four-part ask that fixes it is on the blog: https://carolroderick.ca/trained-as-a-dating-coach-fixes-ai

07/22/2026

True story. At one point in my career, I trained under Alison Armstrong and became a certified dating and relationship coach.

Coached people on how to ask for what they need from another person, instead of hinting and hoping.

I use the exact same skill on AI now. Different chair, same gap.

It works shockingly well on a chatbot.

I broke down exactly how here: https://carolroderick.ca/trained-as-a-dating-coach-fixes-ai

07/20/2026

You ask AI for a LinkedIn post. It hands you something clean, correct, and completely not you.

You don't tweak it. You rewrite it from scratch. Then wonder why you bothered asking in the first place.

Here's what actually happened. AI didn't fail. It guessed what you meant and guessed wrong, because you never told it what you needed.

At one point in my career, I was a certified dating and relationship coach. Same gap, different chair: asking clearly for what you need from another person instead of hinting and hoping.

Read the four-part fix here: https://carolroderick.ca/trained-as-a-dating-coach-fixes-ai

07/19/2026

There's a pattern worth catching in yourself. AI gives you something flat, and instead of asking for something clearer, you complain about it. To yourself, a coworker, sometimes right back into the chat. Wrote about what to do with that instead. https://carolroderick.ca/trained-as-a-dating-coach-fixes-ai

07/18/2026

If someone asked ChatGPT who to call for the problem you solve, would your name come up?

And if it did, could AI explain why you're the right choice?

Those are two different questions. Most businesses can't answer yes to either one. That gap is the whole problem.

Address

Halifax, NS
B3M4C5

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