The Achievement Centre

The Achievement Centre The Achievement Centre (TAC) provides professional development programs, coaching, and strategic planning to organizations throughout the world.

TAC has developed a reputation for delivering results by focusing on the people side of business. Through TAC’s paced-learning programs, organizations initiate behavioural changes, helping employees reach their full potential.

There’s been some commentary recently suggesting modern technology is eliminating the need for salespeople. We believe n...
06/11/2026

There’s been some commentary recently suggesting modern technology is eliminating the need for salespeople. We believe nothing could be further from the truth. The laws of selling are like the laws of physics. Building trust, asking high gain questions, understanding needs, focusing on value, and helping your customer make an informed decision are still so important. What has changed is the context and the challenges to making a wise and informed decision.

Relying solely on product knowledge means a salesperson can be replaced with a website. But the salesperson who can leverage deep knowledge of the product or service and with confidence and skill frame those features around an even deeper understanding of the unique needs of the customer/prospect, emerges as the trusted advisor who always delivers for their customer. It’s the difference between winning and losing.

With all these complexities, the need for human interaction is increasing. So, a trusted business advisor who offers guidance, perspective and support is a basic need for any buyer.

Companies can no longer treat core selling skills as a nice to have. Because, in this brave new world, it is the foundation for a successful business.

Flipping burgers and dogs at the Oakridge Optimist barbecue, there were lots of active Optimist members enjoying a fun t...
06/09/2026

Flipping burgers and dogs at the Oakridge Optimist barbecue, there were lots of active Optimist members enjoying a fun time. The event was for the families and faculty of Byron Southwood Public School in London on June 5th. Joe O’Neill from TAC was there enjoying serving families! This is one of 25-30 events the club does from late spring until fall each year. The club uses its engineering marvel, a 27 foot custom designed barbecue. Built off the frame of an old school bus, the barbecue is very unique!

It’s important for members that the annual Optimist barbecue adheres to food safety guidelines and accommodates various religious and dietary preferences. The club commitment is significant as over 25 members have completed their food service certification.



The families and staff showed their appreciation by consuming 300 burgers and 400 hotdogs. Community service doesn’t get much better than this!

Leadership isn’t a title you earn once and keep forever—it’s a living, breathing skill set that evolves with you. The mo...
06/04/2026

Leadership isn’t a title you earn once and keep forever—it’s a living, breathing skill set that evolves with you. The moment we think we’ve “arrived” as leaders is the moment we risk becoming stagnant. Leadership development never ends. True leadership development is a continuous process of learning, adapting, and refining who we are and how we serve others.

The world changes quickly—markets shift, technology advances, and team dynamics evolve. What worked five years ago may not work today. Great leaders understand that their growth must keep pace with these changes. They remain curious, open to feedback, and willing to challenge their own assumptions.

Positive, targeted, specific feedback is key to helping everyone on your team develop. It requires diligence to practice giving positive, real-time feedback until it becomes automatic. People want and need to know that you care about them and feedback fills that need. It is a key element that takes people from good to great.

Leadership development never ends because leadership itself is about people—and people are endlessly complex. The more we grow, the more we realize there’s still more to learn. The journey is the reward, and the leaders who embrace it will inspire others to do the same.

In a world that often equates leadership with authority, control, and results, it’s easy to overlook one of the most tra...
06/02/2026

In a world that often equates leadership with authority, control, and results, it’s easy to overlook one of the most transformative traits a leader can possess: generosity. Far from being a soft or secondary quality, generosity is a strategic advantage that enables leaders to inspire loyalty, and foster innovation.

When leaders are generous with opportunities, knowledge, coaching, and mentorship, they empower their teams to think boldly. People are more willing to take creative risks when they know their leader will support them — even if the first attempt doesn’t succeed.

Generosity creates psychological safety, which research shows is essential for innovation. In such an environment, ideas flow freely, and breakthroughs happen more often.

A generous leader’s impact extends far beyond their immediate team. By coaching and mentoring others, sharing expertise, and opening doors, they create a ripple effect of growth and success. This not only strengthens the organization but also enhances the leader’s own reputation and network.

In essence, generosity is a form of strategic giving — the more you invest in others, the more your influence and reach expand.

Beliefs are incredibly powerful. Groups with similar beliefs go to war, move mountains, cure diseases, or create profita...
05/28/2026

Beliefs are incredibly powerful. Groups with similar beliefs go to war, move mountains, cure diseases, or create profitable companies because strong beliefs build businesses.

When beliefs – good or bad – are aligned in your business they can lead to success or bankruptcy. So, what are the dominant beliefs held by your employees? Are they propelling your business forward or holding it back? Are they accurate?

If ideal beliefs dominate the thinking of your employees and managers, what impact will that have on your business? Here are some ideal beliefs that leaders need to encourage:

- I love my job, I can’t imagine working anywhere else
- People are naturally motivated if you have the right people in the right jobs. Hire them, train them, and then get out of their way
- We have great people working here – I trust them to do a good job
- When the owner retires, I’d love to take over; the business practically runs itself

These aren’t facts but beliefs. As Napoleon Hill said in Think and Grow Rich, “we become what we think about.”

Ken Ingram was part of a comedy fundraiser event May 23rd, 2026 at the Côte-des-Neiges Armoury and Artillery training fa...
05/27/2026

Ken Ingram was part of a comedy fundraiser event May 23rd, 2026 at the Côte-des-Neiges Armoury and Artillery training facility. It was a ‘Comedy with a Bang’ show. A big thanks to Big Will and his comedy production company “Funny by Nature.” They were able to raise money to support The Artillery Family of Veterans and Cadets. Pictured in the image above, left-to-right, are Big Will, L/Sgt Ken Ingram, Major Philippe Lefebvre and Ted Bird. They laughed so hard at the comedy fundraiser, it hurt!

Change can be hard. Change can be complex. But change can be good. While we know the last to be true, it’s hard to commu...
05/26/2026

Change can be hard. Change can be complex. But change can be good. While we know the last to be true, it’s hard to communicate that to someone amid a difficult change. An organization going through change can bring up complicated feelings for everyone involved, so it’s essential to take time to help people work through them. Listening is best accomplished using empathy.

While listening empathically is not feeling sorry for the person or trying to make them feel better, it’s feeling what they feel. Listening empathically requires you to listen with all your senses and allow yourself to feel what the speaker is feeling. The benefit of this is that you can better understand where they are coming from, which then builds trust and connection.

Listening requires a high degree of empathy to be effective. Luckily, empathy is a skill that we can choose to learn.

What can you do effectively to plan your organization’s future? You can let the future create you and take your chances ...
05/21/2026

What can you do effectively to plan your organization’s future? You can let the future create you and take your chances or create your future to build your most excellent opportunity for long-term success.

As a first step, look over past years to identify your organization’s greatest successes. because your best strengths were instrumental in these outcomes. Ask clients, employees and others to share their views of the ingredients that created these successes. Discern your greatest strengths.

Everyone needs to be on board to make your vision a reality. So, share the vision and help each individual discover the positive results they’ll earn. Then, ensure they share and take ownership for their contribution.

The London Chamber of Commerce hosted their May 14th Coffee Connections event recently to a packed house! It was great ...
05/19/2026

The London Chamber of Commerce hosted their May 14th Coffee Connections event recently to a packed house! It was great to see so many new faces. Participants really built each other up and it was so inspiring. Pictured with Judy is Bette Creek from Chopped Leaf London and Kelsea Schaefer from The HR Business Group.

Held on the second Thursday of each month, The London Chamber of Commerce’s Coffee Connections event is very popular. This free event offers a relaxed and friendly environment for networking and business growth. Attendees can enjoy coffee and casual conversation while also having the opportunity to register for a Member Spotlight slot to showcase their business with a five-minute presentation.

Zig Ziglar, a renowned sales expert, said "you can get everything you want out of life by helping others get what they w...
05/14/2026

Zig Ziglar, a renowned sales expert, said "you can get everything you want out of life by helping others get what they want." So, serve others first and your efforts may come back to reward you.

When you serve others in a spirit of humility and gratitude, you build trust. And, you show you aren’t only looking out for yourself, so you earn respect. They get more opportunities to help solve their customers’ bigger problems. Plus, they encounter fewer objections and when they make a recommendation, their customers generally follow it.

The noted archaeologist Richard Leakey ascribes the essence of what makes us human to the reciprocity system. We are human because our ancestors learned to share their food and their skills in an honoured network of obligation.

Address

478 Waterloo Street
London, ON
N6B2P6

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+15194334595

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