LIDD

01/15/2026

Sales teams spend too much time turning emails into orders.

Check-out this recent video where Jason Chance walks through the Sales Order Agent in Dynamics 365 Business Central, showing how it can help automate sales order intake while keeping human review and control in place.

A practical look at where AI can reduce manual effort without disrupting existing sales processes.

Watch here:

Learn how to set up and use the Sales Order Agent in Business Central to automate quote and order processing from customer emails.

07/16/2025

For most warehouses, the exact type of steel in your racking isn't a make-or-break factor. You'll still move product.

However, to truly optimize cost, ease of installation, and capacity — you'll need to dig deeper. Find out why in this article by Marc Menard ➡️https://lidd.com/racking-101-choosing-between-roll-formed-and-structural-racking/

07/10/2025

Constant "firefighting" in your supply chain is draining resources and hindering growth.

The latest LIDD Q2 Newsletter cuts straight to the chase: how to shift from reacting to every crisis to proactively "fireproofing" your operations. This isn't theoretical; it's about practical strategies to build a more resilient and predictable business.

Inside you'll find actionable insights on:

▪️Proactive Planning: Building an operational framework that anticipates, rather than simply responds to, market shifts.

▪️AI for Faster Planning: Understanding how AI is fundamentally changing planning, delivering quicker insights and better outcomes.

▪️Partner Feature: Kinaxis Maestro™: See how leading solutions are providing the agility needed to navigate today's unpredictable landscape.

https://lidd.com/lidd-newsletter-q2-2025/

Interested in continuing this discussion on building a more resilient supply chain?
Connect with us directly, or leave a comment below.

Plan smart with LIDD's Q2 2025 newsletter. Learn about proactive supply chain planning and AI adoption to optimize operations.

06/18/2025

When it comes to software implementation, the biggest mistakes that can derail the project are often made at the beginning. Check out Serena Kullukian's new article as she shares expert insights on the common errors that can derail an implementation project and how to ensure your team is set up for success from day one.

Discover how to build a stronger foundation for your next system upgrade ➡️ https://lidd.com/avoid-mistakes-software-implementation

06/17/2025

Congratulations to AutoStore on a fantastic "Arena 2025" event!

It was great to see LIDD partner, Jen Hall, on the panel, discussing the evolving world of warehousing and the strategic thinking behind automation investments.

Check out this short video clip!

In it, Jen touches on the "fourth dimension of capacity": labor. While we traditionally focus on storage, throughput, and pick line speed, Jen explains how labor now acts as a key constraint defining a warehouse's true operational capacity.

For more information on these topics and the "fourth dimension of capacity," check-out this article by Jen. https://lidd.com/logistics-automation-age-labor-scarcity/

06/13/2025

Low-code/no-code platforms are changing how businesses operate. Tools like Microsoft Power Apps give employees the power to create their own applications and automations with intuitive, visual interfaces, no developer required.

But this newfound power comes with a hidden risk. While it’s tempting to hand out licenses and let your teams run free, a lack of oversight can lead to chaos. Mathieu and Alex are seeing a new challenge emerge: as departments independently build their own solutions, IT is often left disconnected, and the business loses a cohesive technology strategy. This is where a strong low-code/no-code governance framework becomes not just important, but essential. Find out more ⬇️

Watch: https://ow.ly/Wniq50W7tIc
Listen: https://ow.ly/QgIq50W7tIb
Read: https://ow.ly/MyNN50W7tIe

05/23/2025

On this week's episode of It's the End of the Week, Charles Fallon sits down with Rob Renaud of ENCOR Advisors to discuss the trends impacting the industrial real estate market in North America. Tune in for expert analysis into some key subjects:

➰ The current "state of flux" in the market
📫 The state of ecommerce post-pandemic
🏢 The present oversupply of buildings and what it means for tenants
❄️ A look into the high-demand, yet undersupplied, cold storage sector

Watch: https://ow.ly/qS3u50VXZw6
Listen: https://ow.ly/FRTy50VXZwa
Read: https://ow.ly/z3Bw50VXZw7

05/16/2025

While the logistics world races toward robots, the real revolution in warehouse efficiency is happening quietly—with smarter task orchestration, not more automation.

On this episode of It’s The End of The Week, Jean-Martin Roux, president of Onomatic, and Charles Fallon, discussed a critical yet eye-opening truth about modern warehouse operations: automation isn’t just about robots. In fact, some of the biggest leaps in warehouse efficiency today are happening without them.

05/15/2025

Building a warehouse? Start with automation—not the building.

In her latest article, Jennifer Hall shares a truth that’s becoming impossible to ignore: When it comes to automated facilities, the old way of designing the building first and figuring out the equipment later just doesn’t work anymore.

Automation isn’t an add-on—it’s the heart of the operation. And designing around it from the start can save serious time, money, and headaches.

Jennifer breaks down how automation impacts everything from slab specs to vertical design, and why flipping the traditional construction sequence is the smarter, more efficient approach.

Read the full article: https://lidd.com/warehouse-construction-for-automation/

Discover why automated warehouses demand a new approach to construction. Learn how starting with automation—not the building—can save time, money, and costly rework.

05/14/2025

Charles Fallon just published his third article for Forbes—and it’s a must-read for every project manager, consultant, and emerging leader who’s ever thought: “If I want it done right, I have to do it myself.”

In this piece, Charles shares hard-won insights about:

- Why mistakes are not the enemy—they’re a sign your team is growing.
- How letting go creates real leverage, not more chaos.
- What it takes to break the “superhero syndrome” and build a high-functioning, scalable team.

This isn’t just theory—it’s practical advice for anyone looking to lead with impact and avoid burnout.

Read the full article here: https://ow.ly/3jfi50VSx0m

Delegation is your ticket to building a high-performing team.

05/06/2025

In a time when global operations are being tested by disruption after disruption—COVID, tariffs, supply chain breakdowns—reactive problem-solving just doesn’t cut it anymore.

In her latest article, Vivi Tran Lynch explores how businesses can shift from crisis response to strategic resilience. She breaks down why operational planning is no longer a “nice to have,” and outlines three critical tools for future-proofing any growing organization:

✅ Risk assessments across the supply chain
✅ Building internal centers of excellence
✅ Bringing in experienced, strategic leadership

The companies that will thrive in this new era are the ones that plan early, act intentionally, and lead boldly.

This piece is a must-read for founders, operators, and executives navigating scale and complexity.

Read the full article: https://ow.ly/KLOq50VNM7z

Discover how modern businesses can shift from reactive problem-solving to proactive planning with strategic leadership, risk assessments, and operational excellence—insights from Vivi Tran Lynch on building resilience in uncertain times.

05/05/2025

Calling US food manufacturers/distributors!

LIDD is partnering with ReFED to understand food loss and operational efficiencies in U.S. food manufacturing and distribution. We need your help!

Participate in a 1-hour interview to share your experiences with food loss and existing solutions. This data will update ReFED’s Insights Engine, informing industry best practices. All information will be anonymized and kept confidential.

Your insights will contribute to impactful solutions.

Contact Georgina Morris, consultant specializing in food security at LIDD, to learn more.
https://ow.ly/FUoQ50VNcvG