Resource Software International Ltd. - RSI

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Oshawa, ON
Resource Software International Ltd. - RSI

better insights, better decisions & better outcomes! Resource Software International Ltd. We offer true seamless integration for multi-vendor environments.

(RSI) is internationally recognized as a leading provider of a complete line of total unified communications management solutions (TUCMS) for every enteprise. Founded in 1990, RSI believes in leveraging leading edge technologies to provide concrete tools for information managers. We believe communication is the key to a world that demands instantaneous results. We develop, manufacture and distribu

te communication management applications for: call accounting, real time dashboard, computer telephony integration, screen pops, desktop productivity, toll fraud, alert notification, wake up calls, hotel and motel billing, instant messaging, carrier comparisons, rebilling, facilities management, equipment billing. We also provide a number of outsourcing and managed services including invoice analysis, rebilling and call accounting. We pride ourselves in providing the very best dynamic cost-effective, user-friendly solutions that can be offered to all businesses. We provide robust interoperable solutions to customers of virtually any equipment provider. Channel partners and customers now have the option of selecting a call accounting system that has been lab tested in many popular environments. Our call management portfolio spans a broad range of industry sectors including retail, government, education, tourism, brokerage, professional, hospitality and general business environments. In vertical markets, we provide unique integration to hotel property management systems and professional accounting packages. Our customer installations include small to medium (SMB) and large enterprise organizations. Our dealer network includes major telephone companies, PBX and IP switching manufacturers, interconnects, equipment vendors, hotel and motel management companies, alternate long distance providers and consultants. Our distributors span the globe with offices in Australia, New Zealand, Asia, Europe, United States and Canada. RSI has installations in over 80 countries.

10/02/2025

It’s a wrap at WebexOne 2025!

10/01/2025

Day 2: Great showcase for Shadow Agent for Webex Calling Professional!

Lots of new connections and partnership opportunities!

Webex Resource Software International Ltd. - RSI

09/30/2025

Day one of WebexOne 2025 in the Solutions Expo!

09/29/2025

WebexOne 2025 …where collaboration infuses AI.

08/26/2025

Exciting news!

Resource Software International Ltd. - RSI will be at this year. We’d love to see you there too. We’ll be at booth B12 on the expo floor and it’s a great opportunity to come meet our team discover how our Shadow portfolio enriches the Webex Calling experience.

To make it even easier, we’re offering a 50% discount on Conference Pass or Conference Pass + Training tickets. When you register, just use the code WX1SPONSORGUEST50.

Register now!

Join us September 28-October 1 in San Diego, CA for the biggest AI event focused on customer and employee experiences.

08/22/2025

Day 2 is a wrap at the RingCentral Denver Tech Summit 2025! Two great events in the span of just over two weeks. What a pleasure to be among friends.

Thank you to Josh Davis Danny Gunter Amir Hameed Ashley Venette (Youwakim) James Currie (in London) for planning and executing the events!

Great to see so many faces here in Denver Robin Alkein Curtis Hartmann Mitchell Malilay Ross Carlisle Steve Davis Kerrick Werrell Byrne Reese Nicolas Ehrlacher Jake Fry Rupinder Sandhu Rob Leasure David Sciammas Ted Jaffe Bryan Riley N. Matthew Ludwig and so many others.

07/30/2025

was a great opportunity to chat with our RingCentral friends again in London

03/28/2025

Channel Partners CP EXPO 25 brought together some of the best market ready AI solutions. We are delighted to bring our solutions to the table.

03/22/2025

Looking forward to Channel Partners Conference & Expo next week in Las Vegas. RSI will be discussing recently announced Shadow Agent and Shadow All In One Analytics that fuse together insights from human and agentic AI resources. Connect with me before or during the event to discuss branded or resale opportunities. Reach out here on Linkedin or fill the following link: https://lnkd.in/gtFEDGpC

03/21/2025

Hello folks. This was a big week for RSI at Enterprise Connect. We unveiled our next-gen Shadow Agent real time analytics for human and agentic resources. We then proceeded to announce our general availability of Shadow Agent for RingCentral AI Receptionist (our first vendor specific implementation). Now you can track performance KPIs across traditional agents, queues, and now AI resources.

Address

50 Richmond Street East, Suite 105
Oshawa, ON
L1G7C7

Website

http://www.telecost.com/, http://www.twitter.com/telecost, http://www.facebook.com/pages/RSI/101093224901?v=app_49497528

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